Junior Business Analyst Europe HQ

The RoleThe Junior Business Analyst plays a supportive role in bridging the gap between business stakeholders and functional teams contributing to the improvement of business processes and efficiency through technology solutions. This role involves assisting in eliciting documenting and analysing business requirements translating them into actionable specifications for development and supporting the full life-cycle of solution implementation. The Junior Business Analyst will learn to act as an interpreter and a subject matter expert helping to ensure that technical solutions align with business objectives and deliver tangible valueThis role will sit within our European Head Office teams working with our sales operations and customer experience teams. This is a great opportunity for someone wanting to gain experience with a real focus on large-scale programmes from the start through to completion of projects and programmes whilst building knowledge and expertise into our internal processes.What will you be doingRequirements Elicitation & Analysis: Collaborate with internal business areas to understand current processes identify challenges and assist in eliciting detailed end-user requirementsProcess Optimisation & Documentation: Provide support in business process analysis identifying gaps and proposing corrective actions. Coordinate develop and document standard business processes that are adaptable to meet specific local requirements. Gather create and document current and future business process flowsSystem Implementation & Support: Support the implementation of new or revised solutions. Ensure appropriate training strategies are defined and delivered. Support with the implementation testing and documentation of new processes and applicationsQuality Assurance & Testing: Ensure delivered solutions meet business requirements through system testing and facilitate User Acceptance Testing (UAT) prior to deployment. Support various testing cycles (UAT regression system) and manage testing environmentsProject Coordination & Communication: Contribute to and prepare requirements definitions. Manage project scope escalate issues and provide timely progress reports to management. Effectively communicate ideas and findings of analysis through written graphical and oral presentations to diverse audiences including senior managementChange Management: Assess and communicate agreed business process changes facilitating the adoption of new or enhanced solutions within the business. Ensure seamless handover of process ownership to local business management teams upon project completion.Qualifications : What Were Looking ForPrevious Experience: This can include internships project work or up to 2 years in a similar role ideally with exposure to business systems like CRM or ERPA strong interest in process improvement: You should be eager to learn how to implement changes and understand how new systems can improve business operationsExperience with documentation: Were looking for someone who has helped with or is familiar with documenting business processes gathering requirements or writing use casesExposure to business projects: Youve had some involvement in business change projects maybe as a project team member or by assisting a more senior analystFamiliarity with project methodologies: A basic understanding of different project management approaches like Agile or Waterfall is a plusA grasp of UI and UX basics: An understanding of what makes a good user interface and user experience is a bonusAn interest in system design: Youre keen to learn about how systems are designed developed and deliveredWed Love to See Someone Who HasExcellent analytical skills: Youre a natural problem-solver who pays close attention to detail and can help identify the root cause of an issueStrong communication skills: You can clearly explain ideas both verbally and in writing and youre comfortable presenting information to different people on a team.A collaborative spirit: You enjoy working with others and are a reliable team player. Youre also comfortable asking questions and facilitating conversations to gather informationStrong organisational skills: You can manage your time effectively and are a proactive self-starter who takes ownership of your work and can get things done Additional Information : What do we offer: Competitive salaryHybrid working (can be based at any of our European Head Offices) Rentokil Initial Reward SchemeEmployee Assistance ProgrammeHealthcare PlanFree parkingOpportunity to buy or sell annual leave Remote Work : NoEmployment Type : Full-time Key Skills Business Development,Anti Money Laundering,Accounts Reconciliation,Landscaping,CNC,Communication Department / Functional Area: Information Technology (IT) Experience: years Vacancy: 1