Macildowie are working with an established business based in Leicestershire who are looking to recruit a Outbound Advisor role.

In this role, you will spearhead proactive outreach efforts to potential customers, initiating high-quality conversations that uncover their needs and effectively position our products or services. You'll be responsible for the management and delivery of the campaign portfolio, consisting of outbound sales calls, needs assessments, accurate documentation of lead information in the CRM system and managing customer expectations for a seamless customer journey.

Using your sales and customer service experience, you'll learn our product and service portfolio from end to end and be able to confidently relay this to new and existing customers to meet your set targets and KPI's. Along with creating tailored campaign strategies, employing lead generation techniques and addressing customer objections to complete the sales process.

Be a part of a dynamic team where your contributions directly impact customer satisfaction and business success. You'll work in an environment that values integrity, excellence, and flexibility, with ample opportunities for personal and professional growth.

Skills required for the role:

• Previous sales experience ideally in an outbound or telemarketing role, preferably within a membership organisation or similar customer-service orientated environment
• Track record of surpassing targets in customer service / sales
• Contact centre environment experience
• Experience of building and maintaining positive relationships with internal and external stakeholders.
• previous experience of working in an outbound or telemarketing role, using tried and tested methods for lead generation, objection handling and closing strategies

Benefits:

• Hybrid working and flexibility to ensure a positive work-life balance
• 25 days annual leave (plus bank holidays) increasing with length of service, with the option to buy more
• Private medical insurance and healthcare cash plan covered by IOSH
• Salary sacrifice pension scheme, minimum of 3% employee contribution whilst IOSH contribute 5%
• Individual performance related pay scheme
• Up to five paid volunteering days per year
• Employee Assistance Programme to support you and your dependent's wellbeing

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Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.