Conference and Events Operations Supervisor

3 weeks ago

Brighton, United Kingdom DoubleTree by Hilton Brighton Metropole Full time

A Conference and Events Supervisor is responsible for supervising Conference and Events operations to deliver an excellent Guest and Member experience while assisting with meeting department targets.

A WORLD OF REWARDS

  • Hourly rateof £12.50
  • Uniform provided
  • Freeand healthymealswhen on duty
  • Grow your Career
  • Personal Developmentprogrammes designed to support you at every step of your career
  • A chance to make a differencethrough our Corporate Responsibility programmes
  • Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • High street discounts:with Perks at Work
  • Holiday:28 daysincluding bank holidays (increasing yearly to up to 33 days)
  • Discounted dental and health cover
  • Discounted Car Parking
  • Up to 4 weeks temporary accommodationif relocatingat a discounted rate
  • Modern and inclusiveTeam Members areas

What will I be doing?

  • Supervise Conference and Events operations
  • Communicate and delegate in line with daily function sheets
  • Able to work in all areas of Conference and Events including Bar, Restaurant, and Room Service
  • Welcome guests in a polite and friendly manner
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Ensure cleanliness of work areas
  • Plan, organise and control the daily operations
  • Ensure compliance of brand standards
  • Represent needs of the team
  • Assist Food and Beverage with achieving financial targets
  • Assist Conference and Events Manager with training and developing the team
  • Assist with annual and mid-year appraisals with team members under your responsibility
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

  • Previous Conference and Banquet experience
  • Committed to delivering high levels of customer service
  • Positive attitude
  • Good communication skills
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Experience in the hotel industry
  • Experience in supervising and/or delegation
  • Willingness to develop team members and self

AMRT1_UKCT

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