Care Coordinator

2 weeks ago


Greater London, United Kingdom Care Outlook Full time

Care Outlook is an expanding leading home care provider in London and South East of England since 2005.Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.We are currently recruiting for a Care Coordinator to maintain and develop our services in Hackney.Core Duties & Responsibilities as Care Coordinator:Primary role is to Roster and Template care calls using an electronic systemDirect Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality serviceCreating, managing, and monitoring customer care plans, ensuring staff rotas meet service users needs and aspirationsEnsuring care assessments, care and risk planning meets best practice and customers aspirationsWork with Recruitment Team to ensure sufficient current and future staffing levelsTo provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where requiredTo ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful mannerTo work alongside the Branch...


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