Area Account Manager
2 weeks ago
Area Account Manager Commercial Maintenance Manchester - up to £60k + Package
Would you like to work for an established, stable building maintenance contractor?
Do you have experience of managing multi-site contracts?
CBW are recruiting on behalf of one of the established names in the commercial building maintenance industry for an Area Account Manager to look after a number of key commercial properties in Manchester and Leeds. We are looking for a manager who will be able to provide a first class customer service and be able to organise, manage and motivate their team. The role will also be reporting directly to the director and will be responsible for managing multiple large sites in Manchester and Leeds. Time will be spent based on each of the locations.
The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:
- Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.
- Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.
- Ensure contractually agreed KPIs / SLAs are met.
- Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.
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