Network Technician

1 week ago

London, United Kingdom JSS ASSOCIATES Full time

Company: JSS Associates

Type of Employment: Contract or B2B Contract

Client: MNC (Multi National Company)

Country: United Kingdom

City: London, United Kingdom

Total Experience: 8+ years in Information Technology/Computers/Software

Relevant Experience: 6+ years in LAN/WAN, L2 Support

Work Visa Status: Candidates must possess a UK passport

Contract Duration: The contract period spans a minimum of 6 months initially, with the possibility of extension.

Job Location: You must be located in London, UK

Working Model: You can choose any of the below options

  • 3 days work at office per week at London, UK or
  • 4 days work at office per week at London, UK


Role: IT Technician - LAN/WAN and L2 Support


Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or related field. Relevant certifications (e.g., CCNA, CompTIA Network+, etc.) are desirable.
  • Proven experience in a similar role, with hands-on experience in LAN/WAN infrastructure support and troubleshooting.
  • Strong understanding of networking concepts, protocols, and technologies, including TCP/IP, DNS, DHCP, VLANs, and routing protocols (e.g., OSPF, BGP).
  • Experience with network monitoring and management tools (e.g., Wireshark, SolarWinds, Nagios, etc.).
  • Proficiency in configuring and troubleshooting network equipment from vendors such as Cisco, Juniper, Palo Alto Networks, etc.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical users.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and collaboratively in a fast-paced environment.


Responsibilities:

  1. Network Infrastructure Maintenance: Install, configure, and maintain local area network (LAN) and wide area network (WAN) infrastructure components, including routers, switches, firewalls, and wireless access points.
  2. Network Monitoring and Troubleshooting: Monitor network performance and troubleshoot network issues, including connectivity issues, bandwidth constraints, and network latency.
  3. L2 Support: Provide Level 2 technical support to end-users, including troubleshooting hardware and software issues, diagnosing network problems, and resolving technical issues in a timely manner.
  4. Network Security: Implement and maintain network security measures, including access control lists (ACLs), firewall rules, VPN configurations, and intrusion detection/prevention systems (IDS/IPS).
  5. Documentation: Maintain accurate documentation of network configurations, diagrams, and procedures, ensuring that documentation is kept up-to-date.
  6. Change Management: Implement network changes following change management procedures, including performing risk assessments, change impact analysis, and scheduling changes during maintenance windows.
  7. Vendor Coordination: Liaise with vendors and service providers to troubleshoot network issues, coordinate equipment replacements, and escalate technical issues as necessary.
  8. User Training and Support: Provide training and support to end-users on network-related topics, including best practices for network usage, connectivity troubleshooting, and security awareness.


At JSS Associates, we embrace diversity and encourage applicants from all backgrounds to apply. We are committed to fostering an inclusive environment where every individual is valued and respected. Join us in shaping the future of our organization.

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