Senior Director, Strategic Business Development

Updated: December 6, 2024
Location: United Kingdom-Europe - GBR-Home-Based
Job ID: 24006241

Senior Director, Strategic Business Development

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.

Discover what our 29,000 employees, across 110 countries already know:
WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we're able to create a place where everyone feels like they belong.

Job Summary:

This Strategic Business Development role will focus on key priority large biotech or pharmaceutical accounts for Syneos Health with expectation to drive enterprise growth across our product development lifecycle aligned to our Company strategy. This individual will operate at an enterprise level on the account, developing strong relationships and connections with key customer influencers to expertly understand customer needs and behaviors. This role will work closely with internal teams such as Global Client Solutions, Clinical Operations Leads, therapeutic experts and the core BD teams. The individual must be capable of leveraging a matrix team across the organization. The individual will take a lead role in facilitating, inputting to and supporting the development of operational solutions that deliver on our clients' commercial strategy. The individual is expected to be comfortable communicating, building relationships with and delivering at C-suite level both internally at Syneos Health and externally among prospective clients.

Job Responsibilities:

• Lead the client engagement strategy, identifying and engaging key stakeholders at the right point in client discussions to ensure the successful closure of an integrated product offering.
• Work with solution architects to develop bespoke integrated product offerings that are specific to the asset journey and client requirements.
• Use Business Insights to understand market landscape for given asset and ensure Syneos Health strategy integrates different practice areas that add value to client asset.
• Analyze industry activity and develop an annual business plan for market segments and assigned accounts. Participate with management in the development and implementation of the sales plan which includes forecasting and strategic objectives. Review and update business plan on a quarterly basis against objectives. These plans will outline a proactive strategy for further business development of strategic accounts and will be reviewed on a monthly basis to determine where adjustments may be required.
• Proactively focus on developing a strong, reliable pipeline of work and utilizing internal resources and tools to maximize this pipeline.
• Develop account strategies for all appropriate clients. Anticipate and identify client challenges, real and perceived, and partner with the appropriate operations team leader to provide solutions in accordance with Company policies and procedures.
• Accountable for providing strategic direction and customer insights into proposal development process and leveraging the right internal stakeholders across the enterprise to influence the right strategy and approach for bids, pricing/deal structure, etc.
• Expand customer accounts by leveraging strong, long-term relationships with key decision-makers, accurately identifying client needs, and accelerating business opportunities. Utilize strategic thinking to drive significant growth and act as an intermediary between the customer and technical and operational teams.
• Ensure high visibility within the customer organization and monitor customer satisfaction by maintaining regular communication.
• Maintain up-to-date and accurate records within the salesforce.com database, for assigned accounts. This includes items such as account profiles, individual contact details, opportunities, and communications.
• Maintain current professional level of knowledge in the industry trends and various operations models (i.e. Full Service, FSP and Hybrid et al) to serve as a basis for providing "value added" expanded Company services to all appropriate clients.
• Maintain professional level of knowledge across product development process and Syneos Health offerings by leveraging internal sales training and marketing resources. The expectation is for this individual to understand what differentiates Syneos Health, know how it creates value for our customers and uses that information to ensure consistent touchpoints with key influencers to create stickiness and drive new business.
• Participate in updates to provide management and the Strategic Business Development team insight on new activities, such as client meetings, outreach opportunities, new leads and highlights areas where more support is needed.
• Actively participate at professional meetings and conventions as appropriate.

Qualifications

What we're looking for

• BA/BS degree in a science related field, or equivalent related education and experience.
• 10-12 years of related experience including five (5)+ years of business development experience within the industry with a minimum of three (3) years of experience in the Clinical Trials industry with in-depth experience and knowledge of Pharma Industry is a MUST.
• Possesses a robust scientific foundation and extensive clinical development experience, with expert knowledge in sponsor-CRO partnerships, governance, and the establishment of key milestones and performance indicators.
• Demonstrated strategic thinking and ability to drive significant growth, with a proven track record of successfully expanding customer accounts by leveraging strong relationships, accurately identifying client needs, and accelerating business opportunities.
• Skilled in cultivating and maintaining long-lasting business relationships, leveraging strong interpersonal skills and strategic communication to foster trust and collaboration with clients and partners.
• Demonstrated ability to solve complex challenges, create innovative solutions, and drive business growth through strategic initiatives and effective execution.
• Skilled in all aspects of Business Operations including but not limited to Proposals, Contracts, Finance, Governance and Budgets.
• Excellent communication, effective presentation, and organizational skills.
• Collaborative with a commitment to collaboration within and across departments. Provide clear direction and accountabilities with strong attention to detail and ability to work on multiple priorities.
• Strong motivational and influence skills.
• Excellent skills using MS Office Suite and Google Applications.
• Up to 30% travel for company meetings, client meetings and industry conferences, as needed.
• Experience working in CRM (i.e., salesforce).
• Ability to communicate in English (both verbal and written).

Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information:
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we take into consideration transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Discover what our 29,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients' lives around the world.

Syneos Health is a leading integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients. We