Technical Services Apprentice

2 weeks ago

Sheffield, United Kingdom QA Ltd Full time

Employer description: Ruskin Mill Trust is an educational charity that operates in England, Scotland and Wales, offering exciting outdoor learning environments, utilising practical land and craft activities to support the development of work and life skills in young people with autism and other learning difficulties.

Ruskin Mill Trust’s method of Practical Skills Therapeutic Education combines the insights from Rudolf Steiner’s educational inspiration and understanding of human physic development.

Overview:We are now looking for an eager candidate to join us as an apprentice.

Salary: £23,886 per annum.

Main Responsibilities: [will be to:] 

  • Provide first line user support to staff and students as required using the desktop systems, including dealing with operational problems such as hardware faults and software incompatibilities.
  • Install, maintain and repair IT related equipment as guided by the Technical Services Manager.
  • Assist in the management and control of any shared ICT equipment
  • Assist in developing and implementing new projects
  • Provide technical support with the use of technology and network compatibility, identifying problem areas and investigating solutions.
  • Assist with the administration and development of the desktop and office network systems as required, including user administration, maintenance of the Office E-mail system, Internet Filter Software and ensuring that the security procedures for the desktop system within the office network are appropriate and are being followed.
  • Assist in the maintenance of relevant management and system administration records such as user requests and action taken, asset records, software records and maintenance requests and outcomes. As well as undertake a schedule of PC "health checks" and ensure effective deployment/utilisation of anti-virus software.
  • Work with the staff to encourage the appropriate use of IT and help with identifying relevant technologies and implement as necessary.

Desirable skills:

There are no desired skills per se, though we are interested in any relevant side projects, passions or experiences that link to the role (and any portfolio work would be appreciated at interview) – we are mostly interested in attitude and commitment to the process.

Personal qualities:

  • Strong work ethic
  • Enthusiastic
  • Good communication skills
  • Self-motivator 
  • Conscientious
  • A team player
  • Independent
  • Good Interpersonal skills 

Desired Qualifications:

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information, please visit the UK ENIC website. 

Working week: 37.5hrs per annum.

Benefits: 

  • Free Lunches during term-time
  • 10% off at Fusion Cafe located on Arundel Street
  • Cycle to Work Scheme
  • Occupational Health
  • Free Parking on Site

Future prospects:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now

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