Business Analyst

Location of Role: Northfleet/ChelmsfordAdvert Closing Date: 15/10/2025Starting Salary: 40890.00(pro-rata for part-time vacancies)Part/Full Time:Full TimeContract Type: Secondment/fixed-termWorking Pattern: Mon-FriWeekend/Evening Working: NoThe IT Services Programme Delivery team are looking for two Business Analyst roles one to support Kent Police and one to support Essex Police on the delivery of the new Contact Management Salesforce solution for Victim Journey National MyPolice Portal and Customer Relationship Management systems over a two-year secondment. This is an exciting opportunity to be part of the development of cutting-edge technology to improve how victims of crime are supported both locally and nationally.The Business Analyst role will help shape the system development by working with the Contact Management command mapping existing and to-be processes ensuring the new technology meets the business needs.Kent Police and Essex Police therefore require a detail-driven and organised individual with knowledge of the Contact Management command.Previous experience in mapping business process flows is desirable but not essential as training will be offered to the successful candidate.There are two roles available one for Kent and one for Essex.In your application please evidence your experience in the following areas:Information Gathering and Analysis - Gathering and Analysing information to support decision makingInformation Management and Technology - Experience of analysing information from different computer data sourcesResearch Techniques - Working with different teams to complete researchResearch Techniques - Writing and presenting reports on issues of strategic importance to senior leadersPlease tell us if you have any understanding or knowledge of the following. These are not essential yet highly desirable and lack of experience should not prevent you from applying.Information Recording Retention and Deletion Policy and Processes for Police informationForce-level strategic policing issues and processesExperience of using IT products to record informationBusiness Analyst Qualifications or experienceThe role will be primarily Agile home worker based with some travel potentially required between Kent and Essex for meetings which will be covered by force mileage.Any queries about the role or Programme of work can be raised to Jeni Windsor Senior Project Manager IT Programme Delivery at or on .Kent Policeoffer incremental increases within this salary band therefore the salary for this position will rise to a maximum of47505.00.For the full Kent job description please click here.For the full Essex job description please click here.Kent Police and Essex Police have separate salary grading systems therefore the salary for this position will be dependent on which home office force you are appointed to. This will be discussed with the successful applicant before a final offer is made.Your application for this role will be shortlisted on the content you provide within the reason for application question within the application form itself. CVs covering letters or attachments are not included in the shortlist. Within your reason for application answer please refer to any experience skills and abilities you feel you have that will make you suitable for this role based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters. This count may differ from the Microsoft Word word count function therefore you may wish to use a different online character counter to check the characters used.All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete.Kent Police and Essex Police welcomes applications regardless of age disability gender reassignment marriage or civil partnership status pregnancy or maternity race religion or belief sexual orientation sex or employment status.Please let us know if you require extra support at any stage of the application process or for further information regarding this position please email us at stating Application Support and Adjustments in the title of your email. Alternatively you can call us on . Where appropriate we will make adjustments to the selection process working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.If youre not from the UK you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If youre from the UK you must have lived here continuously for the last three years. This doesnt apply to those serving abroad in the British Armed Forces. Essex Police is a Disability Confident Leader we:have subjected our Disability Confident self-assessment to externalchallenge and validationare taking an active leadership role in encouraging and helping otheremployers on their journey to becoming Disability Confident.Diversity Equality and Inclusionare central to the values of our organisation. At Essex Police we value and embrace the unique experiences identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.Through the dedicated commitment of our support networks DE&I team and wider HR departments we are on a journey to embed our DE&I commitments ensuring Essex Police is an employer of choice; where everyone feels included.Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.Required Experience:IC Key Skills SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills Employment Type : Full Time Experience: years Vacancy: 1