Colleague Carlisle

Store Colleague -CarlisleHours of Work -12Shift PatternMonday - 16:00 20:00Wednesday - 11:00 - 15:00Sunday - 12:00 16:00Salary - Rateof pay 12.21As a General Assistant at Hobbycraft you will support the Store Management Team to deliver all aspects of the store operation initiatives and performance. Delivering an inviting inspirational and truly customer-focused experience is key to our continued success. You will demonstrate our brand values in every aspect of your workWHY HOBBYCRAFT Previously voted one of the Top 5 Best Companies in the UK by our own colleagues Were a forward thinking diverse team and are 100% committed to what we do We have a reputation to shout about exceeding customer expectations first time every timeCOMPANY BENEFITS 33 days holiday including bank holidays pro rata growing with you during your time with us 40% colleague discount with ad hoc double discount days Long service awards to thank you for your time spent with us Cycle2Work scheme Discounted gym membership Fun event days to fundraise for our charity partners Annual paid-for charity volunteer day Employee Support Programme for overall wellbeing for you and your family including financial and mortgage advice Access to a personal pension scheme Access to a range of high street discounts An inclusive and creative working environment so you can truly be you and enjoy your time at work Colleague social events held throughout the yearAREAS OF RESPONSIBILITY Brand ambassador you will be passionate about the Hobbycraft brand embracing change in a positive and proactive way Teamwork - you will build great working relationships with the team and treat individuals fairly and with respect at all times adhering to our Equality Diversity Inclusion and Belonging policy Customer Service - you will deliver outstanding customer service putting the customer at the heart of everything you do. You will have excellent communication skills and interact with our customers sharing your passion and knowledge of craft Change - you have the flexibility to recognise change and approach it in a positive proactive way. Policies and Procedures - you will comply with all Company policies and Health and Safety Regulations Shop Floor - you will deliver excellent standards and know what good looks like You will be required to replenish stock keeping the displays clean full and tidy at all times. You may also assist in changing displays of stock. Cash Handling - Operating the till and accurately handling cash credit/debit cards and gift cards transactions. Click and Collect you will be required to assist with the Click and Collect process Stock Control - Being vigilant at all times to help minimise stock loss and ensure tagging processes are followed Workshops you may be required to host various workshopsWHAT WERE LOOKING FORExperience Retail (or similar) experience is desirable A confident communicator who can deliver outstanding customer service A passion for craft Selling skills are advantageous Stock replenishmentSkills Cash handling Comfortable operating within guidelines and polices Able to work at pace and with accuracy High standards Adaptability Brand ambassador Self-motivated Being able work confidently on your own or as part of a team Able to demonstrate a craft to a high standard is desirableJOB SUITABILITYThis role would suit individuals both with retail experience or those looking to start a career in the retail industry. With a passion for customer service combined with a love of craft Hobbycraft is the right place to support your development and help you succeed.About usWere here to help you createOur passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues who are always on hand to help and our vast carefully selected range of quality products. Throughout the year we also host a variety of workshops and demos in stores and online designed to give everyone the opportunity to master a new craft or refine a beloved one.Were here to support everyone on their crafting journey from parents looking to encourage their creative kids to student artists expert knitters model making hobbyists and more Why not come into your local Hobbycraft store today and find the perfect craft for you Whats neededCustomer serviceCreativeKnowledgeableDocuments Employment Type : Part-Time Experience: years Vacancy: 1 Yearly Salary Salary: 20001 - 25000