Sales Manager

4 weeks ago


Stevenage, United Kingdom C&M Travel Recruitment Full time

Sales and Customer Service Manager

If you're passionate about sales, leadership, and providing world-class customer service, we would love to hear from you This provider of tailormade travel experiences, dedicated to creating unforgettable journeys for their clients are looking for a dynamic, results-oriented Head of Sales and Customer Service to lead their Sales and Customer Service team.


Sales and Customer Service Manager Role and Responsibilities

  • Lead and mentor a small team of Travel Specialists and Customer Service staff
  • Ensure exceptional service from inquiry through to post-trip follow-up
  • Handle new customer inquiries putting together tailormade itineraries and personally drive sales to meet personal and team targets
  • Analyse sales data and customer feedback to drive continuous improvement
  • Conduct performance evaluations and offer development opportunities to enhance team success.


Sales and Customer Service Manager Skills and Experience Required

  • Proven experience in a sales leadership role in the travel industry
  • Proven experience in putting together tailormade travel
  • Strong communication and negotiation skills
  • Exceptional customer service and sales
  • Experience of using CRM and tracking performance


Sales and Customer Manager Service Key Benefits

  • Competitive salary
  • Hybrid working
  • Wellbeing days
  • Discounted travel


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