Customer Repairs Administrator
2 weeks ago
We are currently recruiting on behalf of our client for a Customer Repairs Advisor on a Temporary contract.
This role will require previous repairs experience and confidence talking with tenants and customers over the phone. This role will initially start on a few months' basis - but offers the opportunity for extension.
Day to day duties will include:
- To manage the provision of a high quality, responsive housing management service that delivers and focuses on positive customer outcomes and satisfaction
- Be a first point of contact for tenant enquiries relating to repairs, handling tenants request in a professional manner explaining technical matters clearly and concisely
- Support the development and implementation of Responsive Repairs processes and procedures
- Resolving issues and handling customer complaints whilst maintaining a professional, positive manner when talking with customers in-person, over the phone or email
- Produce work orders and outline to tenants the councils’ responsibilities and the tenants’ responsibilities in terms of repairs
- Collating and processing customer feedback information for the monitoring of contractors’ performance as reported on customer care cards, telephone or email
- Undertake such other duties as determined by Customer Service Repairs Supervisor, commensurate with the grade of the post, the abilities of the post holder and the general post objective
- Work with the Customer Service Responsive Team to provide a strong Customer Service to tenants on matters of Responsive Repairs
For a conversation regarding this role, please get in touch with us
-
Customer Repairs Administrator
2 days ago
Hampshire, United Kingdom Karter Thomas Ltd Full timeWe are currently recruiting on behalf of our client for a Customer Repairs Advisor on a Temporary contract. This role will require previous repairs experience and confidence talking with tenants and customers over the phone. This role will initially start on a few months' basis - but offers the opportunity for extension. Day to day duties will include: ...
-
Repairs Advisor
2 hours ago
Hampshire, United Kingdom G2 Recruitment Group Limited Full timeRepairs Advisor - Hampshire -3 months - Full time in office A close client of mine is looking to bring in a administrator into their team on an interim basis for the course of 3 months. If you have experience in - Maintenance background - preferred Customer service experience and handling phone duty. Handling complaints with customers. Their daily...
-
Customer Service Representative
3 days ago
Hampshire, United Kingdom Karter Thomas Ltd Full timeWe are seeking a skilled professional to join our team at Karter Thomas Ltd as a Customer Repairs Administrator. This role will require previous experience in repairs and excellent communication skills to interact with tenants and customers. The ideal candidate will be responsible for: Providing a high-quality, responsive housing management service that...
-
Customer Service Representative
3 days ago
Hampshire, United Kingdom Karter Thomas Ltd Full timeWe are seeking a skilled professional to join our team at Karter Thomas Ltd as a Customer Repairs Administrator. This role will require previous experience in repairs and excellent communication skills to interact with tenants and customers. The ideal candidate will be responsible for: Providing a high-quality, responsive housing management service that...
-
Customer Service Representative
2 days ago
Hampshire, United Kingdom Karter Thomas Ltd Full timeWe are seeking a skilled professional to join our team at Karter Thomas Ltd as a Customer Repairs Administrator. This role will require previous experience in repairs and customer service, with a focus on delivering high-quality service and positive customer outcomes.The ideal candidate will be a first point of contact for customer enquiries, handling...
-
Customer Service Representative
2 days ago
Hampshire, United Kingdom Karter Thomas Ltd Full timeWe are seeking a skilled professional to join our team at Karter Thomas Ltd as a Customer Repairs Administrator. This role will require previous experience in repairs and customer service, with a focus on delivering high-quality service and positive customer outcomes.The ideal candidate will be a first point of contact for customer enquiries, handling...
-
Repairs Supervisor
3 weeks ago
Hampshire, United Kingdom niyaapeople.co.uk Full timeWe are looking for a Repairs Supervisor in Hampshire to join a social housing contractor. You will be supervising a team of trades working on a reactive repairs contract on social housing. The Repairs Supervisor will receive £23-£24 per hr, company van, phone, uniform on a temporary to permanent basis. Day to day the Repairs Supervisor will be required...
-
Service and Repair Professionals
6 days ago
Hampshire, United Kingdom Team Support Staff Full timeService and Repair Engineer - Team Support StaffWe are seeking a highly skilled and experienced Service and Repair Engineer to join our team at Team Support Staff. As a key member of our team, you will be responsible for delivering exceptional service and repair solutions to our customers.You will have/be:A highly organized and customer-focused individual...
-
Service and Repair Professional
6 days ago
Hampshire, United Kingdom Team Support Staff Full timeService and Repair Engineer OpportunityWe are seeking a highly skilled and experienced Service and Repair Engineer to join our team at Team Support Staff. As a key member of our team, you will be responsible for delivering exceptional service and repair solutions to our customers.Key Responsibilities:Provide expert service and repair solutions to a wide...
-
Repairs Supervisor
3 weeks ago
Twyford, Hampshire, United Kingdom Niyaa People Ltd Full timeWe are looking for a Repairs Supervisor in Hampshire to join a social housing contractor. You will be supervising a team of trades working on a reactive repairs contract on social housing. The Repairs Supervisor will receive £23-£24 per hr, company van, phone, uniform on a temporary to permanent basis. Day to day the Repairs Supervisor will be required...
-
SMART Repair Technician
2 months ago
Hampshire, United Kingdom Sytner Full timeAbout the roleSytner Land Rover Portsmouth currently has a great opportunity available for a SMART Repair Technician to join our talented team.As a Sytner SMART Repair Technician, you will be responsible for carrying out S.M.A.R.T repairs on vehicles. You must have the ability to competently carry out repairs to a high level of quality in set...
-
Customer Support Administrator
2 weeks ago
Hampshire, United Kingdom GET STAFFED ONLINE RECRUITMENT LIMITED Full timeCustomer Support AdministratorOur client is not just a workplace; they're a community that values and supports its team members. Join them on a journey where your career takes centre stage.They are looking for talented and competitive Administrative Assistants that thrive working in a fast-paced environment as part of a close-knit team in a high growth...
-
Repairs, Compliance
2 months ago
Hampshire, United Kingdom Carrington West Full timeAre you a Compliance and Voids Manager looking for an exciting new full-time role within a well-supported and flexible Local Authority? We have a great opportunity to join our Client's Property Asset Management team within Hampshire with hybrid working. Package £63,902 p/a for full time 37 hours working week, as well as 10% market supplement....
-
Repairs, Compliance
2 months ago
Hampshire, United Kingdom Carrington West Full timeAre you a Compliance and Voids Manager looking for an exciting new full-time role within a well-supported and flexible Local Authority? We have a great opportunity to join our Client's Property Asset Management team within Hampshire with hybrid working. Package £63,902 p/a for full time 37 hours working week, as well as 10% market supplement. And £5k...
-
SMART Repair Technician
6 days ago
Portsmouth, Hampshire, United Kingdom Octane Recruitment Full time €40,000SMART Repair Technician - Portsmouth The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Ref: OC18734 Salary: Basic £31,500 OTE £39,500 Hours: To be discussed We are currently recruiting for a SMART Repair Technician for our client's Bodyshop in the Portsmouth area. The opportunity...
-
SMART Repair Technician
5 days ago
Portsmouth, Hampshire, United Kingdom Octane Recruitment Full time €40,000SMART Repair Technician - Portsmouth The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Ref: OC18734 Salary: Basic £31,500 OTE £39,500 Hours: To be discussed We are currently recruiting for a SMART Repair Technician for our client's Bodyshop in the Portsmouth area. The opportunity...
-
Customer Service Administrator
6 days ago
East Hampshire, Hampshire, United Kingdom Sammons Recruitment Ltd Full time €25,000Are you a people-person with a passion for supporting others? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want to hear from you! Position: Customer Service Administrator Location: Bordon, Hampshire Salary: Circa £25,000pa + Benefits As a Customer Service Administrator, you will be the first...
-
Customer Service Administrator
2 weeks ago
Basingstoke, Hampshire, United Kingdom reesmarx Full timeWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our clients team on a 6 month FTC. This role is crucial in supporting our clients finance and customer service departments, with a primary focus on administrative tasks related to order processing, customer inquiries, and record-keeping. The ideal candidate will...
-
SMART Repair Technician
6 days ago
Portsmouth, Hampshire, United Kingdom Octane Recruitment Full time €40,000SMART Repair Technician - Portsmouth The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Ref: OC18734 Salary: Basic £31,500 OTE £39,500 Hours: To be discussed We are currently recruiting for a SMART Repair Technician for our client's Bodyshop in the Portsmouth area. The opportunity...
-
SMART Repair Technician
5 days ago
Portsmouth, Hampshire, United Kingdom Octane Recruitment Full time €40,000SMART Repair Technician - Portsmouth The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Ref: OC18734 Salary: Basic £31,500 OTE £39,500 Hours: To be discussed We are currently recruiting for a SMART Repair Technician for our client's Bodyshop in the Portsmouth area. The opportunity...