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Fraud and Risk Manager

1 month ago

StokeonTrent, United Kingdom bet365 Full time

As a Fraud and Risk Manager you will be responsible for protecting the business from criminality, loss and reputational damage.

We are seeking a motivated manager of people who can inspire our team to improve their skills and aptitude in an everchanging landscape.

This is a rare opportunity to join a dynamic proactive fraud team. We are looking for fraud professionals who understand how to identify and mitigate fraud risk, who think differently and take responsibility for developing solutions for problems identified within the online fraud landscape.

You will work closely with all management tiers and investigation teams to construct data driven solutions to improve our fraud and risk detection measures, as well as providing periodic reporting for departmental KPI’s.

This position is full time working 5 from 7 days.

Main Responsibilities:

  • Developing accurate and effective processes that allow staff to identify and prevent behaviours that will lead to an increase in bad debt.
  • Managing the day to day fraud operation for a growing team, ensuring that KPI’s are met and standards are maintained.
  • Understanding how first and third party chargebacks are perpetrated and develop strategies designed to reduce loss.
  • Collaborating with cross functional teams including; compliance, finance, customer due diligence, payments and verification to enhance processes and effectively mitigate risk.