Quality Assurance Manager

1 day ago

Wrexham, United Kingdom Oscar Mayer Group UK Full time

Main Purpose of the role;

Responsible for the day-to-day management of the quality assurance team to ensure all products are manufactured safely and meet or exceed customer specifications.

Key Responsibilities

Audits

· Support the site actively in the preparation of and during Customer or Third-Party Audits

· To deputise in the absence of the Factory Technical Manager.

Team

· To manage, motivate and develop a team of Quality Assurance personnel, who will audit the Quality Systems according to a defined schedule.

· Identify training needs within the team and manage performance

Compliance

  • Factory based role with close collaboration with other functions to ensure product safety and quality, specifically:
  • · To ensure that all technical policies and procedures are adhered to within the manufacturing environment and review compliance.
  • · HACCP – ensure that CCP are monitored and verified
  • · To ensure Technical Systems are adequately monitored so that documentary evidence can be provided to support a “due diligence” defence in the event of a food safety or quality issue.
  • · Ensure all agreed testing schedules are adhered to e.g., raw materials, finished products, environment, taste panel and lab samples.
  • · Confirm calibration schedule is maintained and appropriate corrective action is taken where required.
  • · Attend customer panels as required.
  • · Form part of the internal audit team.
  • · Support when required the planning and maintenance of the validation schedule

Management of KPIs

  • · Manage process deviations e.g., concessions and incidents
  • · To analyse laboratory results, understand data and report to business as appropriate.
  • · Identify trends and out of spec results and drive appropriate corrective actions
  • · To aid with the investigation of customer complaints, trending, and communication of these investigations to customers as appropriate

Collaboration with external and internal teams

  • To review contractor/service provider platforms e.g., pest control and ensure outstanding recommendations are closed out in a timely manner, trend results on a quarterly basis and escalate any issues to relevant departmental manager.
  • To aid in the delivery of technical projects as required by the business and/or appropriate for personal development.
  • Liaise with Supplier Assurance Manager to maintain the raw material supplier non-conformance system. Verify that appropriate corrective actions have been taken by the supplier to close off any non-conformances raised.

Knowledge & Experience

· HACCP Level 4 and Food Safety Level 4 desirable.

· Degree/HND in Food related discipline.

· Chilled Food Manufacturing background – chilled ready meals experience essential – minimum of 3 years’ experience

· Management of small team of people

· Good knowledge of Validation & Verification

· Ability to write reports & analyse data

· Internal Auditing Qualification (Lead Auditor or similar)

· Sound knowledge of BRC & interpreting customer policies

  • Liaising with customers

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