Customer Service Administrator
6 days ago
?? Exciting Opportunity Alert ??
Our client is anaward-winning, family-run businesslocated in the Redhill area. This fantastic company is on the lookout for an enthusiastic, courteousCustomer Service Administratorto join their dynamic and supportive team.
Salary:Competitive
Location:Redhill
Hours:8:30 16:30
The Role:
- Oversee order processing and management.
- Handle packing and generate invoices for sales and demo products.
- Coordinate shipping, including booking logistics and handling sales/demo product dispatch.
- Manage product returns, fulfil customer needs, and oversee warranty processes.
- Arrange shipments and liaise with international couriers.
- Respond to technical queries from customers.
- Identify and implement process improvements.
- Oversee facility-related tasks, including health & safety, security, and fire alarm systems.
- Assist with stock movements within the warehouse, including receiving and dispatching deliveries.
- Accurately record incoming and outgoing stock in the system.
- Document procedures and processes as needed.
- Test and demonstrate new products for customers.
- Maintain and update systems with bundled product information and customer service updates.
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