Customer Service Administrator

6 days ago


Redhill, United Kingdom YourRecruit Full time

?? Exciting Opportunity Alert ??

Our client is anaward-winning, family-run businesslocated in the Redhill area. This fantastic company is on the lookout for an enthusiastic, courteousCustomer Service Administratorto join their dynamic and supportive team.

Salary:Competitive

Location:Redhill

Hours:8:30 16:30

The Role:

  • Oversee order processing and management.
  • Handle packing and generate invoices for sales and demo products.
  • Coordinate shipping, including booking logistics and handling sales/demo product dispatch.
  • Manage product returns, fulfil customer needs, and oversee warranty processes.
  • Arrange shipments and liaise with international couriers.
  • Respond to technical queries from customers.
  • Identify and implement process improvements.
  • Oversee facility-related tasks, including health & safety, security, and fire alarm systems.
  • Assist with stock movements within the warehouse, including receiving and dispatching deliveries.
  • Accurately record incoming and outgoing stock in the system.
  • Document procedures and processes as needed.
  • Test and demonstrate new products for customers.
  • Maintain and update systems with bundled product information and customer service updates.


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