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Store Manager- Jewellery and Watches

3 months ago

Greenhithe, United Kingdom JBC Full time

Title:Store Manager

Company Description:Our client is a prestigious fine jewellery and watch brand who are opening a new boutique store in Dartford.

Location:Bluewater Shopping Centre, Dartford

Responsibilities:

  • Manages all boutique operations, ensuring compliance with guidelines for inventory, cash, security, and store opening/closing.
  • Ensures adherence to internal control policies.
  • Oversees store expenses and maintenance.
  • Leads the team in building long-term client relationships.
  • Sets and tracks clienteling goals for outreach, appointments, and sales.
  • Collects quality client data and leverages it to personalize client interactions and grow the business.
  • Plans and coordinates events aligned with brand strategy, assessing ROI.
  • Delivers outstanding service to all store visitors.
  • Represents the brand values as a passionate ambassador, both in-store and at events.
  • Maintains luxury standards for grooming, attitudes, and visual merchandising.
  • Networks with local influencers.
  • Supports team members on the floor, providing immediate feedback and development.
  • Identifies and hires new team members.
  • Actively participates in sales, driving boutique performance to meet targets.
  • Analyzes retail KPIs to identify business opportunities and creates action plans.