Head of Enterprise MI, Planning

3 weeks ago


Bristol, United Kingdom Sanderson Full time

Job DescriptionHead of Enterprise MI, Planning & InsightsWho are Diligenta?Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.Summary of the role:As the Head of Enterprise MI, Planning & Insights you will be responsible for the creation and embedding of the overall Diligenta standards that will be utilised across all accounts, this will require processes, good governance and client interaction at pan account level to embed; the go forward ‘One Diligenta’ model. Working with Senior stakeholders (EMT, OLT and Client Partners) across all client accounts.The objective is to deliver a consistent, best-in-class operating model across Diligenta and the approach it applies to its clients. This will streamline MI, planning and insights and deliver operational efficiencies, increase accuracy and improve productivity. This new blueprint will be transferable to any new customers and client books of business in a timely manner.



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