Stock Controller

2 months ago

Greater London, United Kingdom MŌDUM Full time

About the Job:


Modum is currently seeking a full-time Stock Controller for our esteemed client’s London store. This role is available immediately, and we are looking for an experienced and motivated individual to join our dynamic team.


Position Overview:


As a Stock Controller, you will be crucial in ensuring seamless back-of-house operations. Your organizational skills and proactive attitude will support the team in maintaining inventory accuracy and product availability, ultimately contributing to a superior customer experience.


Role Mission:


Passion: Energetic and enthusiastic, with a passion for excellence and an ability to inspire others.

Goal orientated: Proactive and focused on achieving targets, always striving for higher standards and exceeding customer expectations.

Relationship driven: Dedicated to building strong relationships with clients and colleagues, fostering a supportive and collaborative environment.

Integrity: Honest, genuine, and trustworthy, committed to upholding the brand's values and personal integrity.

Enthusiast: Eager to learn and explore, open-minded and inquisitive, continuously seeking new knowledge and experiences.


Responsibilities & Tasks:


  • Ensure efficient and effective stock operations, guaranteeing product availability for customers.
  • Organize and maintain stockrooms meticulously, managing product rotations, new arrivals, and changes to support the sales team.
  • Handle product replenishment and stock activities, including regular stock counts, inventories, and maintenance.
  • Conduct regular counts and report discrepancies to the supervisor promptly.
  • Manage customer repair requests, handle complaints, and follow after-sales procedures accurately.
  • Support colleagues with administrative tasks as needed.
  • Participate in operational activities to enhance business efficiency.
  • Adhere to company policies, procedures, and standards at all times.
  • Collaborate in creating and executing inventory processes.


Requirements (Experience & Skills):


  • Experience in fashion retail, hospitality, or a related field is preferred; luxury retail experience is a plus.
  • Organized, trustworthy, and adaptable, with a strong team-oriented attitude.
  • Excellent understanding of the luxury sector and sensitivity to high-end products.
  • Independent and highly motivated, capable of working autonomously.
  • Eager to grow within the organization and adopt best practices for business improvement.
  • Fluent in the national language; additional language skills are an advantage.
  • Exceptional communication skills, both written and verbal.
  • Open to new technologies and innovative solutions.


Join our team and contribute to building a community around our client’s brand while ensuring the highest standards of stock management and customer satisfaction. Apply now to become a part of our dedicated and passionate team.

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