HR Case Manager

DescriptionStarting salary:32255pro rata per yearContract type:Fixed term contract up until 31st March 2026Grade:3Location:Longmore House Edinburgh EH9 1SH (with hybrid working)Working Hours:21 hours per weekInterviews:To be held in person at Longmore House or over MS TeamsIn this role you will work closely with the Employee Relations and Policy Manager and work in partnership with the HR Advisers to support the People Services function and its colleagues through supporting advising and coaching managers and HR colleagues on a range of HR case/employee relations issues including but not limited to investigations suspensions disciplinary capability disputes (grievance) sickness absence occupational health referrals and appeals.For more information about the post and information about the team please access the full job descriptionfor this post: HR Case Manager Job . Please note that if you dont have Office 365 installed on your device this can be opened using your browser.Benefits of joining us at Historic Environment ScotlandEnrolment onto a Civil Service Pension scheme 28% employer contribution25 days annual leave pro-rata (increasing to 30 days after 3 years) 11.5 public holidaysReimbursement for relevant professional subscriptionsSupport for further education and personal developmentStudy leave for work related coursesFlexible working hours (where appropriate)Free entry to all of our properties (with up to three guests)Free entry to English Heritage Manx and Cadw propertiesKey Responsibilities of this roleYou will be required to build strong relationships across the wider organisation including actively:Managing a portfolio of HR cases with considerable autonomy. Examples of an HR case include (but are not limited to): long term sickness conduct and discipline grievances and grievance panels and appeals against warnings and dismissals.Working with managers to support and coach them in managing cases and helping them make effective and balanced decisions when dealing with complex staffing issues in individual teams.Ensuring cases are managed to a timely and appropriate conclusion adhering to employment law policies business and operational need and establishing the level of organisational risk and ensuring all documentation is accurate and signed off appropriately.Providing managers with advice and guidance which adheres to a range of policies and terms and conditions and meets operational needs.Delivering a high-quality service to all parties involved in an HR case and to manage all communication with Trade Unions.Maintaining the Case Tracker on a regular basis to ensure up to date MI is available.Pro-actively supporting a culture of continuous improvement and initiatives within HR.Assessing and communicating any risks and/or costs to HES in relations to Employee Relations issues.Supporting investigatory meetings in line with relevant procedure and supporting with writing complex reports recommending outcomes and actions.Key requirements of the role:In order for you to be successful in this post we will be looking for you to submit a cover letter which addresses how you can meet each of the essential and desirable criteria (in up to 1200 words) using examples of where you have demonstrated these criteria previously. Please ensure that you provide real life examples for each of the criteria to be considered for this post. You can use examples of how you have met this criteria from your work life home life education or volunteer experience.Please read ourCV and Cover Letter Guidancefirst before completing as you will only be eligible for selection if you use examples of how you meet the essential and desirable criteria.Essential: A strong understanding of employee relations knowledge Ability to understand complex problems develop solutions and resolve them Proven HR generalist experience with an emphasis on policy process and case management A good knowledge of IT packages (including Word Excel and Outlook) Experience of advising managers on all aspects of people management and development An ability to maintain confidentiality and act with discretion and diplomacy Proven communication skills with experience of communicating to senior staff Proactive team player with strong engagement and problem-solving skills Strong ability to prioritise and thrive in a fast-paced environmentFind out more aboutdesirableskills and experience in our full job description: HR Case Manager Job .We are dedicated to building a workforce which is reflective of diversity within Scotland. We warmly welcome applications from candidates of all backgrounds regardless of age race gender or gender identity religious beliefs marital status sexual orientation disability or support of our Gaelic Language Plan we welcome applications from Gaelic speakers.We want every candidate to have the best chance to succeed during the recruitment process. If you require your application in an alternative format please reach out to us via email ator call our Head Office at 0 and speak to a member of our People Team.Please note that at this time we are unfortunately unable to provide sponsorship as part of the recruitment process therefore you must have current right to work in the UK to be considered for a post.To submit your application online please read our How to Apply followed by Apply Now button to begin your application.Required Experience:Manager Key Skills Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling Employment Type : Full-Time Experience: years Vacancy: 1