Lv1 NOC Engineer

Job Description1st Line NOC EngineerAre you passionate about network operations and ready to kick-start your career in a fast-paced, global environment? Indigo is looking for a 1st Line NOC Engineer to join our Network Operations Centre team. This is your chance to work with cutting-edge technology and play a key role in keeping mission-critical networks running smoothlyWhat You’ll DoAct as the first point of contact for network incidents and service requestsMonitor network performance and escalate issues to Level 2/3 teams when requiredProvide exceptional customer support and ensure timely resolution of incidentsMaintain accurate documentation and adhere to operational processesWhat We’re Looking ForStrong interest in networking and telecommunicationsExperience working with demanding customers in a global NOC environmentProficiency in trouble ticketing systems and incident management workflowsExcellent troubleshooting and problem-solving skillsAbility to work in a 24/7 shift environmentGreat communication skills and a proactive mindsetWhy Join Indigo?Be part of a global leader in network solutionsGain hands-on experience with advanced technolo...