Sales Progression Executive

About UsWere a leading independent estate agency and we pride ourselves on delivering exceptional service and results for our clients: accurate advice elite marketing and an outstanding team. We are committed to helping homeowners and buyers achieve their goals smoothly with professionalism and integrity.Why Work For UsWhen you join youll become part of a passionate award-winning team that values integrity innovation and genuine care for our clients offering you the support growth and recognition you deserve in a dynamic forward-thinking environment.Role OverviewAs a Sales Progression Executive at our Shirley branch you will play a vital role in ensuring that sales move seamlessly from offer to completion. You will work closely with sales negotiators clients solicitors mortgage brokers and other stakeholders to reduce delays prevent fall-throughs and deliver a high-quality experience for all parties. The successful candidate will be motivated highly organised comfortable working under pressure and committed to providing first-class customer service.Key ResponsibilitiesManage the progression of property sales once offers have been accepted: tracking milestones liaising with legal finance and client contacts and maintaining a clear internal log of status.Maintain proactive communication with vendors purchasers and internal teams: updating on key stages chasing paperwork and managing expectations.Identify and anticipate potential issues in the chain (legal mortgage survey delays) and flag them early working with the branch team and external partners to mitigate risks.Ensure all required documentation is collected verified and stored correctly in compliance with company and regulatory standards.Monitor and report on key performance indicators such as chain length fall-through rate time to exchange and time to completion; propose improvements to streamline processes.Support the branch sales team by providing regular updates on progress assisting with internal handovers and ensuring information is accurate and timely.Build strong relationships with external contacts (solicitors conveyancers mortgage brokers inspectors) to assist smooth progression and enhance the companys reputation.Actively contribute to the general branch team environment: participating in branch meetings sharing insights and helping maintain a customer-centric culture.Person Specification Knowledge Skills & ExperiencePrevious experience in property sales estate agency or conveyancing support preferred.Strong organisational skills with the ability to manage multiple cases concurrently and prioritise effectively.Excellent communication skills - professionally dealing with vendors buyers solicitors and internal staff.Problem-solving mindset: able to foresee issues propose solutions and follow through.High level of attention to detail and accuracy - especially with documentation and compliance.Proficient in MS Office (Excel Word) and experience with CRM or property management systems desirable.Customer-first attitude and alignment with Arden Estates commitment to excellent service.Resilient under pressure able to adapt and maintain positivity in a fast-moving environment.What We OfferA competitive salary and performance-related bonus or incentive scheme.Opportunity for career progression within a growing estate-agency business.A supportive branch team strong brand reputation and proven processes to help achieve success.Training and development support to further your property-industry expertise.Friendly dynamic working environment in our Shirley branch.Apply today to receive our pack and learn more about what its like to work with us.Required Skills:Valuation Manager property valuations residential valuations estate agent property sales sales valuations winning instructions market appraisals property appraisals customer experience client relationships instruction winning property valuation expert residential property sales negotiator branch manager support sales team collaboration mentoring staff leadership Key Skills Business Development,Customer Service,Revenue Growth,Cloud,Account Management,CRM,New Customers,ROI,Sales Activities,Territory,Business Relationships,Sales Floor,Sales Goals,Sales Process,New Clients Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 25000 - 35000