Workflow and Quality Assurance Account Handler

Company:MarshDescription:Join the Facultative team as a Workflow and Quality Assurance Account Handler supporting the CMF Europe team. Carpenter Marsh Fac (CMF) is theunified facultative reinsurance business in Europe created by the merger of the facultative operations of Marsh and Guy Carpenter in October 2024.This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.What can you expectFantastic opportunity to provide support to existing CMF Switzerland/Liechtenstein and Nordics based colleagues in servicing complex major multi-national risks and a multi product line portfolio of businessThe successful candidate will contribute towards and/or meet internal targets in respect of error reduction quality checking & processing in relation to all CMF product lines.We will count on you to:Coordinate and monitor the flow of business from CMF Zurich/Liechtenstein/Nordics into OperationsPrepare Market Reform Contracts and Endorsements (MRCs and MRCEs) using our document templates and adapt these based on information received from our clients and input from the broking teamCalculate applicable taxes using our tax toolArrange for new clients to be set-up on our systemsTake responsibility for Quality Assurance checking in relation to procedures compliance standards FCA and other regulatory body guidelines.Take effective control and management of internal targets in respect of: Workflow Contract Certainty Premium Warranties Payments MRCE Workflow Late SigningsMonitor and track of MRCE documentsManage the broking of MRCEs / alterations identified within the de-broke/tidy processReview and respond to queries emanating from internal colleagues markets and clientsBe part of a technical centre of excellence for CMF consistently delivering quality professional advice to clients colleagues and marketsWhat you need to have:Strong attention to detail with a methodical and conscientious approachPlanning and organisational skillsExcellent written and verbal communication skillsAbility to work under pressureQuick to take on-board new information which is technical in nature.Ability to cope with cyclical nature of the businessSolid numeracy skillsWhat makes you stand out:Previous Insurance experienceExperience within a similar roleWhy join our team:We help you be your best through professional development opportunities interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.Marsh a business of Marsh McLennan (NYSE: MMC) is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background civil partnership status disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments please contact us at Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person. Key Skills Accounting Software,Time Management,Accounts Administration,Accounts Receivable,Accounts Reconciliation,Administrative Skill,Leadership skills,Accounting & Finance,Accounts Management,Communication,Analysis Skills,Relationship Management,Team Player Spirit,Budgeting Skills,Accounts Payable Employment Type : Full-Time Experience: years Vacancy: 1