RTGS Test Environment Manager

Leeds only based role with some travel to London.Role PurposeThe Test Environment Manager (TEM) for RTGS is responsible for the strategic planning, provisioning, coordination, and governance of test environments supporting the Real-Time Gross Settlement (RTGS) platform, associated programmes and BAU. This role ensures environments are fit-for-purpose, available, and aligned with programme timelines and testing requirements. Managing contentions will be a large part of this role therefore, the ability to analyse complex environments and manage people is important.Day in the RoleA typical day will start by attending Daily Stand-Ups. The team will monitor environment availability morning reports and communicate outages to stakeholders. Throughout the day you will monitor and manage test environment management (TEM) bookings and facilitate contention management with relevant stakeholders and own any RTGS actions. You will also represent TEM at relevant meetings throughout the week. You will produce metrics to help support our processes and analyse for trends.You will be asked to operate flexibly, and when required, work out-of-hours (including weekends).Key ResponsibilitiesEnvironment Strategy & PlanningWork collaboratively with RTGS and the wider teams to develop, assess and maintain a strategic roadmap for RTGS test environments across the development lifecycle considering enterprise system dependencies.Act as a representative for TEM and RTGS in emerging initiatives, ensuring their environmental requirements are clearly understood. Take a proactive approach by offering relevant insights and subject matter expertise.Coordinate environment refreshes, releases, and decommissioning activities in alignment with project/programme milestones.Liaise with architecture and infrastructure teams to ensure environments are correctly sized and configured.Environment Provisioning & FacilitationOversee environment setupManage environment bookings and scheduling to avoid contention and ensure optimal utilisation.Implement automation and tooling to streamline environment provisioning and monitoring.Governance & Risk ManagementMaintain discipline and control across environments equivalent to live operations.Log and track environment issues as change defects to identify patterns and drive proactive remediation.Ensure compliance with risk frameworks and contribute to internal processes.Stakeholder EngagementAct as the central point of contact and a representative for environment-related queries across RTGS programmes.Collaborate with test leads, programme managers, business/technical stakeholders and third-party vendors to align environment readiness with testing plans.Provide regular updates, metrics and reporting to governance forums and senior leadership.Operational SupportSupport ongoing project and portfolio testing activities, including Swift Standards, RTGS releases, and CHAPS enhancements.Manage environment incidents and coordinate recovery actions in line with RTGS incident management protocols.Essential Skills & ExperienceProven experience in test environment management within financial services or regulated environments.Strong understanding of RTGS products and systems, CHAPS settlement processes and financial messaging.Familiarity with environment management tools such as Plutora, Planview and Jira.Excellent stakeholder management and communication skills.Ability to manage competing priorities and deliver under pressure.Agile methodologyAbility to be flexible to meet the demands of both BAU and the project (some out of hours work).Desirable CriteriaITIL or equivalent certification in service management.Experience with risk and control frameworks (e.g., RCSA, 3LOD).Ideally have a technical background to understand complex platforms and products.Knowledge of RTGS Renewal Programme and associated strategic objectives.Reporting tools such as Power BI and Tableau.Devops and CI/CD knowledge.We are proud supporters of Women in Data®. Connect, engage and belong to the largest free female data community in the UK – visit: www.womenindata.co.uk to join our community.Stay connected Follow us on LinkedIn for updates on career opportunities and more.