IT Technician
7 days ago
Purpose of the PositionYou will provide first line support across the Group, ensuring smooth operations of IT systems, troubleshooting issues, and assisting with IT infrastructure and software.Supporting colleagues who are both office and shopfloor-based working across all 3 sites. Taking the lead in supporting and problem solving a range of IT issues including hardware, software, and basic networking. Key AccountabilitiesInstallation, configuration and support of IT hardware, including computers, laptops, mobile devices and peripherals.Provide first-line IT support, responding to helpdesk tickets and troubleshooting issues.Support business applications, including Microsoft 365 and Windows.Perform basic network troubleshooting (Wi-Fi, connectivity, IP issues).
