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IT Support Technician

3 months ago

Liverpool, United Kingdom People Source Consulting Full time

IT Support Technician x3 | Windows, Dell Kit, Mobile phones | Active SC Clearance needed:Must have Active SC Clearance to be considered for this position at this time Key Information:Duration: 18 months - very highly likely extensions. Pay: £140p/d - £200p/d hour Inside Location: On site in Liverpool, potentially some remote working.Start Date: ASAPWe are looking for two 2nd Line Support and one 1st Line Support Technicians Active SC Clearance The Key Requirements: Proven experience in IT Service environmentIdeally certified in appropriate technologies, Dell and Windows to support business strategyProvide IT Break/Fix Support (1st, 2nd line) either in person or remotely. Escalate issues in line with company processes to ensure customer demands are met. Ensure Department/Contract meets SLA performance targetsSupporting Dell kit, docking stations, keyboards, miceWindows 10/11 environment MS Outlook & Office 2016 Software Installation & some App support that comes with it.Keep skills up to date with IT industry standards as appropriate to the role/contractUnderstand and adhere to policies and proceduresMaintain and improve customer satisfaction levels If you have have SC clearance and meet the above requirements, we'd love to hear from you People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas