FTTH Engineer

2 weeks ago

Colchester, United Kingdom Comex 2000 UK Ltd Full time

Job Title: FTTH Engineer

Reporting to: Operations Manager

Department: Gigaclear Installs

Working Pattern: Monday to Friday 8am to 5pm


Role Overview

The FTTH Engineer is responsible for the installation of Fibre to the Home broadband services to residential customers. As a customerfacing fieldbased role high levels of customer service and producing a quality service is paramount.


REQUIREMENTS:

Must have the following qualifications

S8

SA002

SA007

SA001

Confide Spaces

Can drive a mewp



Requirements


  • Installation of FTTH broadband services to residential premises including carrying out external and internal cabling work.
  • Working at heights up to 15 metres including working on Telegraph poles and ladders
  • Delivering professional and quality customer service
  • Selfauditing work to ensure it meets all company and client standards
  • Ensuring all activities are carried out in line with Health and Safety standards including carrying out daily checks to ensure safe to use
  • Maintenance of a clean and tidy environment at all times
  • Prepared to work in all weather conditions


Skills and Qualifications

  • A Full UK Driving License is essential due to the fieldbased nature of the role candidates must have held this license for 1 year and have a maximum of 6 points.
  • Full training will be provided to the right candidate however candidates with experience working on the BT Openreach network and hold NRSWA Street Works qualifications are desirable.
  • Be able to communicate effectively and professionally with customers and clients
  • Proactive in the resolution of engineering obstacles with liaison with Team Managers
  • Ability to take direction from management and carry out works in an efficient and timely manner
  • Dedication to delivering high levels of customer service


Skills and Qualifications Computer literate with exceptional understanding of Microsoft applications Outstanding communication skills A positive and enthusiastic approach to work Good organisation skills Strong attention to detail Flexible approach to work location Experience in a Planning or related role Telecommunications experience or knowledge

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