Service Manager

4 days ago

Chelmsford, England, United Kingdom Office Angels Full-time
Service Manager Chelmsford, Essex £40,000
- £45,000 per annum 40 hours per week (Flexible) An exciting opportunity has arisen for an experienced Service Manager to join a growing business where you can truly make an impact. This is a pivotal role at the heart of the organisation, where you will take ownership of service operations, driving efficiency, improving processes, and implementing meaningful change. You will play a key part in ensuring smooth day to day delivery while continuously enhancing performance and customer experience. What you will be doing: Overseeing and coordinating day to day service operations Managing workloads, schedules, and performance to maximise efficiency Acting as a key link between teams to ensure seamless communication Identifying areas for improvement and implementing positive change Managing escalations and maintaining high customer service standardsAbout you: Previous experience in a Service Manager, Operations, or Planning role A confident decision maker who thrives in a fast paced environment Proven ability to implement change and improve processes Highly organised, resilient, and solutions focused Strong communication skills with a customer first approach Please Note: No on-site parking, but excellent public transport links nearby. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm int...