Scheduling Coordinator

2 weeks ago


Gillingham, United Kingdom Spencer - Richardson Full time

We are partnered with a market leading fire and security services business - growing organically and through acquisition, the strategic direction is set - carving a carbon-neutral path through the industry and being the best in their sector.


It's an exciting time to join the business as their new Diary Coordinator, providing a key resource for the group in a varied and demanding role that will offer plenty of opportunity for growth.


Key Responsibilities:

  • Scheduling maintenance contracts - both new and renewed.
  • Ensure that the diary is maintained for all works, and any cancellations are actioned and resolved efficiently.
  • Work closely with the engineering team, build relationships across the group.
  • Support engineers in scheduling, understanding their availability for overtime and unique skill sets for work availability.
  • Check the schedules to allow smooth operating for the day ahead.
  • Optimise available resources for operational efficiency.
  • Support the Engineering Management Team and Account Coordinators for the delivery of works within set timescales and deadlines for remedial and planned works.
  • General administration related to the role.
  • Learn and understand the roles of the key engineers and how to maximise their operations within the business.


To Be Successful:

  • Excellent written and verbal communication with high emotional intelligence.
  • Strong computer skills.
  • Naturally solution focussed.
  • Previous experience in a customer service environment and excellent stakeholder management skills.
  • A flair for building sustainable relationships.
  • Ability to understand financial reporting and budgeting.
  • Ability to learn legal and regulatory compliance in the fire industry.


In return, you'll join a diverse and supportive team, gain new industry skills, and have a career runway as the business continues to grow.


WE CAN ONLY ACCEPT APPLICATIONS FROM CANDIDATES WHO HAVE CURRENT ELIGIBILITY TO LIVE AND WORK IN THE UK.


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