Strategic Stakeholder Engagement Manager

DescriptionAre you passionate about building trusted relationships and making a real impact We are looking for a dedicated Strategic Stakeholder Engagement Manager to support our critical engagement activities ensuring the right information reaches stakeholders and partners at the right time. This role offers an exciting opportunity to work in a fast-paced supportive environment collaborating with colleagues across Social Security Scotland and the wider Scottish Government to achieve strategic goals and enhance our reputation.The Strategic Stakeholder Engagement Team within the Briefing and Engagement Branch plays a vital role in coordinating engagement with stakeholders and partners. Led by insight and evidence the team focuses on strengthening relationships gathering intelligence on emerging issues and supporting the delivery of our quarterly stakeholder engagement plan. As a key member of this team you will support senior colleagues and line manage a B1 Stakeholder Support officer helping to identify opportunities track risks and measure the impact of our engagement activities.If you are a proactive team player with experience working at pace in a large or high-profile organisation and you have a strong track record of delivering engagement activities we would love to hear from you. Join us and help shape impactful stakeholder relationships that support our organisational success.ResponsibilitiesResponsibilitiesCoordinate engagement activities with stakeholder and partner organisationsIdentify new opportunities for engagement and collaborationTrack risks and issues and conduct horizon scanning to anticipate challengesLiaise with colleagues to update and maintain evidence supporting engagement activitiesProvide line management coaching and mentoring of a B1 Stakeholder Support officerAct as the primary liaison with the Parliamentary Briefing and Correspondence team regarding routine activity and correspondenceMaintain and review tools and processes to measure the impact and outcomes of team activitiesQualificationsSuccess ProfilesWe use an assessment framework called Success Profiles which lists the elements we test and provides detailed descriptions of each. Find out more about how we assess the Success Profile elements.ExperienceExperience in planning and delivering engagement activities that support organisational objectives including managing multiple priorities and stakeholders.Proven understanding of stakeholder priorities motivations and concerns especially within Social Security Scotland or a similar public sector environment.BehavioursCommunicating and Influencing Level 3Delivering at Pace Level 3You can find out more about Success Profiles Behaviours here.How to ApplyApply online you must provide a CV and a Supporting Statement (of no more than 750 words) which provides evidence of how you meet the Success Profiles above. Be sure to provide specific examples of work that youve done that showcase your relevant experience.Artificial Intelligence (AI) tools can be used to support your application but all statements and examples provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.Candidates who are successful at sift stage will be invited to attend an Interview and Assessment which will further assess the Experience and Behaviours listed. Full details of the assessment methods to be used will be provided.Should a large number of applications be received an initial sift may be conducted using the CV and Supporting Statement on the first Experience criteria. Candidates who pass the initial sift will have their applications fully assessed.We aim to provide feedback on request. However if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.Expected Timeline (subject to change)Sift w/c 10th November 2025Interview w/c 24th November 2025Reserve ListIn the event that there are more successful candidates than posts available a reserve list will be kept for up to 12 months.About UsSocial Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find more about us here.We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.As part of the UK Civil Service we uphold the Civil Service Nationality Rules.Working PatternOur standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location which will be either Glasgow or Dundee. If you have specific questions about the role you are applying for please contact us.Equality StatementSocial Security Scotland are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process please contact us at Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.Further InformationThis role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland or the broader Scottish Government.Find out more about our organisation what we offer staff members and how to apply on our Careers Website.Read our Candidate Guide for further information on our recruitment and application processes.The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.If you experience any difficulties accessing our website or completing the online application form please contact the Resourcing Team via Apply before 23:55 Thursday 6th November 2025.Contact Name - Chris WalshContact E-Mail - Required Experience:Manager Key Skills Business Development,Employee Orientation,Public Health,Account Management,VersionOne,Conflict Management,Project Management,Relationship Management,Team Management,Customer relationship management,Human Resources,Public Speaking Employment Type : Full Time Experience: years Vacancy: 1