3rd Line Support Engineer

4 days ago


Liverpool, United Kingdom IT Answers Full time

3rd Line Support Engineer (Infrastructure & Cloud) | Liverpool | Up to £35K & Great BenefitsWe're growing our technical operations and are looking for a senior-level Third Line Support Engineer to take ownership of complex issues, lead escalations, and deliver high-quality infrastructure and cloud solutions across our client base.If you love solving challenging technical problems, leading projects, and being the go-to technical authority in a fast-paced MSP environment — this role is for you.What We Offer: Competitive salary (£30k - £35k) aligned with senior technical abilityClear technical development & certification pathway22 days holiday + bank holidaysPension scheme & benefitsOpportunity to work with cutting-edge cloud & security technologies Key Responsibilities of 3rd Line Support Engineer:Advanced Support & Escalations Act as the senior escalation point for complex incidents from 1st & 2nd Line.Troubleshoot issues across Azure, Microsoft 365, servers, virtualisation, networking, and security tools.Perform root-cause analysis and document long-term fixes.Ensure SLA compliance and deliver a high-quality support experience. Infrastructure & Cloud Management Manage Azure resources (VMs, ne...



  • Liverpool, United Kingdom IT Answers Full time

    3rd Line Support Engineer (Infrastructure & Cloud) Liverpool Up to £35K & Great Benefits We re growing our technical operations and are looking for a senior-level Third Line Support Engineer to take ownership of complex issues, lead escalations, and deliver high-quality infrastructure and cloud solutions across our client base. If you love solving...


  • Liverpool, United Kingdom IT Answers Full time

    3rd Line Support Engineer (Infrastructure & Cloud) | Liverpool | Up to £35K & Great Benefits We’re growing our technical operations and are looking for a senior-level Third Line Support Engineer to take ownership of complex issues, lead escalations, and deliver high-quality infrastructure and cloud solutions across our client base. If you love solving...

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    Liverpool, United Kingdom Mj Quinn Integrated Services Ltd Full time

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  • Liverpool, United Kingdom ARO Technology Full time

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  • Liverpool, Liverpool, United Kingdom ARO Full time £45,000 - £50,000 per year

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  • Liverpool, Liverpool, United Kingdom ARO Full time £45,000 - £50,000 per year

    Job Title: rd Line Infrastructure Engineer   Location: Liverpool (Hybrid) Salary: £45,000 - £50,000 BOEContract type:    Permanent #LI-Hybrid About the roleAs our 3rd Line Infrastructure Engineer at ARO, you'll play a key role in troubleshooting escalated issues, problems, and incidents and for proactively managing customer and internal IT solutions....


  • Liverpool, Liverpool, United Kingdom ARO Full time £45,000 - £50,000

    Job Title: rd Line Infrastructure Engineer   Location: Liverpool (Hybrid) Salary: £45,000 - £50,000 BOEContract type:    Permanent #LI-Hybrid About the roleAs our 3rd Line Infrastructure Engineer at ARO, you'll play a key role in troubleshooting escalated issues, problems, and incidents and for proactively managing customer and internal IT solutions....