On-site Services Engineer
1 day ago
About the role:
As a result of rapid growth plans a fantastic opportunity has arisen for an Onsite Support Engineer to join our team of dedicated technical experts. This is the ideal role if you are looking to join a successful and growing organisation, that can offer you long term career development within a well-established and growing technical team of Tier 1, Tier 2 and Tier 3 Engineers.
This is a full time, permanent role, offering an immediate start for a dedicated Onsite Support Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong and effective communication skills.
The successful candidate will be required to complete a satisfactory DBS check.
The successful candidate may also be required to travel between the Birmingham Site and the Tamworth Site.
You will be responsible for:
- Responding to and resolving technical queries from end users and VIPs
- MDM administration
- Desktop troubleshooting (Windows and Apple Mac)
- Ensuring Customer Documentation is kept up to date
- Working with the team to identify and implement changes to the Customer Environments to address common issues
- Assisting with project delivery and roll out of equipment
- Providing the highest level of Customer Service
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