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Retail Store Manager
4 months ago
Store Manager - Retail
Are you an enthusiastic, self motivated retail store leader?
Do you have the ability to drive sales, over achieve KPIs and set the bar of excellence in customer service and store standards?
Are you prepared to go the extra mile to achieve personal, team and store targets?
MacGregor Black have partnered with a leading Sporting Goods brand looking for their next Retail Store Manager to lead one of their teams in London.
Key Responsibilities:
- Manage the overall operation of the Store, achieving and exceeding sales and profit targets managing all controllable costs.
- Achieve and exceed productivity, sales and profitability goals for themselves, their team and the Store through close KPI monitoring, recognizing success and managing poor performance accordingly.
- Set the standard of excellent customer service and ensure that ‘clientelling’ or the preferred customer programs are actioned by all staff members.
- Ensure that operating standards and visual merchandising objectives are managed effectively in line with the business expectations.
- Devise and implement store planning and staff development programmes to achieve sales, profitability and development objectives.
What are we looking for?
- Demonstrable success gained in a Store Manager position, preferably with a recognised brand.
- Excellent communication skills both externally and at all levels in the company, both written and verbal.
- Ability to drive sales and motivate a team.
- Enjoys detail, accuracy and is analytical.
- Strong numerical and verbal reasoning skills.
- Shows ‘hunger’ and ambition to drive through initiatives and change, to achieve company targets.
- Demonstrates an ability to plan the work of the team to achieve the company goals.
- Successfully able to handle multiple demands and competing priorities.
- Ensure all team/department reporting is completed on a timely basis.
- Demonstrates respect and politeness and regularly exceeds customer expectations.
- Liaises frequently with customers to keep them fully informed.
- Shows innovation and initiative in setting customer care standards.
- The capacity to establish credibility and authority quickly.
- Experience of leading teams in excess of 4 in a retail environment.
Please contact Peter Paxton at peter.paxton@macgregorblack.com to discuss further.
