Warehouse Manager

3 weeks ago

Newtownabbey, United Kingdom ABC Marketing Strategy Stop Full time

We are looking for an experienced and inspirational leader for our Belfast Customer Delivery Centre. The Sofa Delivery Company prides itself on building great relationships across the business. We are looking for a leader with proven operational experience who can engage and lead the CDC team to deliver amazing customer experiences every day.

The Warehouse Manager takes operational and financial responsibility for managing the safe and efficient operational standards for the site. The successful applicant will lead a team of 80 people delivering upwards of 30,000 orders a year to our customers. Using the principles of our customer promise you will ensure the site is safe for our people to work in, carefully manage the costs, use data to deliver fantastic KPIs and work to support our ESG agenda.

About The Sofa Delivery Company

At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. That's why we're on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count.

We're big believers that a great job is not just something you have, it's something you take pride in creating. You'll be working alongside team members who live for the challenge and variety of our roles. No day is the same with us, and that's the joy.

We're an equal opportunities employer
DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.

What you'll be doing

Think Customer

  1. You will lead a team of installation experts to deliver "Moments that matter" to our customers.
  2. You will inspire and develop the team to ensure they provide operational excellence, resulting in great customer feedback for our teams via NPS scores.
  3. You will work collaboratively with our brand partners to ensure we are delivering to their expected standards and maintaining a fantastic customer experience.
  4. You will be passionate about doing the right things for our people and customers.

Aim High

  1. You will control costs tightly in line with agreed budgets.
  2. You will lead, coach, develop and motivate the delivery and warehouse teams in order to enable them to work at their best every day.
  3. You will be responsible for appraisals, performance management and development plans of CDC Shift Managers, and training and development of the CDC team overall.
  4. You will be accountable for auditable compliance on vehicle and trailer maintenance, truck downloads, driver time directives - a great knowledge of transport will be a huge asset
  5. You will maintain high standards of Health & Safety and warehouse housekeeping to ensure the site is a safe place to work.
  6. You will manage the recruitment of the best people for our business to ensure we are the best 2 person delivery service around.

Be Real

  1. You will build strong and effective relationships with our partner brand retail teams to address cross functional operational issues and identify cross functional performance improvement opportunities that will impact on customer service or operational efficiencies.
  2. You will be proactive in managing any disciplinaries, sickness and people issues with appropriate support from our People team.
  3. You will be responsible for the management of delivery partners to ensure maximum efficiency and customer service requirements.
The role is for you if...

The successful candidate will demonstrate the following:

  1. Excellent customer service skills.
  2. Brilliant operational management, planning and scheduling skills.
  3. Experience of using data to review performance and make decisions.
  4. Fantastic people management skills with proven experience of inspiring great performance and managing poor performance.
  5. Experience of managing a fleet of vehicles; knowledge of Transport Law governing Driving Hours and fleet maintenance will be a distinct advantage.
  6. Budget Management experience.
The Sofa Delivery Company Benefits
  1. 30% colleague + 15% friends & family discount across the Group (DFS, Sofology, Dwell).
  2. Access to a wide range of perks, including amazing retailer and days out discounts.
  3. We offer colleagues a wide range of wellbeing support and services to help maintain a happy and healthy mind, body and life.
  4. Free, on-site, physio sessions.
  5. Company Pension Scheme.
  6. Group Sharesave Scheme.
  7. Life Assurance & Company Sick Pay.
  8. Enhanced maternity, paternity and adoption leave.

Any offer is subject to DBS Checks.

#J-18808-Ljbffr

  • Warehouse Shift Manager

    2 days ago

    Newtownabbey, United Kingdom Search Consultancy Full time

    Warehouse & Distribution Shift Manager, Belfast, £32,000 per annum We are recruiting for a Warehouse & Distribution Shift Manager to work at our clients' site in Belfast. Aside from working for a market leading business, there are a whole host of benefits to take advantage of if you join them. For a start, it's a permanent job with regular overtime to...

  • Warehouse Administrator

    2 days ago

    Newtownabbey, United Kingdom Bluestones Staffing NI Full time

    BSNI is working with a leading distribution company that is recruiting a warehouse administrator for their site in Mallusk:. Hours of work: 30hrs per week between 7am - 7pm Monday to Friday **Duties**: - Data entry - Manage inventory levels and conduct regular stock checks - Working in the warehouse when required - Coordinate with suppliers and carriers...

  • Warehouse Cleaner

    3 days ago

    Newtownabbey, United Kingdom TRP Services 2 Full time

    Our client, a leading FMCG warehouse based in Newtownabbey are looking for experienced **Warehouse Cleaner with car **to join their expanding team APPLY BY CV - VIA INDEED - **MUST HAVE OWN CAR** **BENEFITS TO YOU** This is an excellent chance to join a fast-paced dynamic & growing business. - Permanent opportunity after training period - Pension scheme...

  • Warehouse Operative

    2 days ago

    Newtownabbey, United Kingdom The Door Store Full time

    Newtownabbey / Boucher Road Full time - 38.5hrs £19,000 - £20,000 per annum + Attendance Award scheme worth over £500 At The Door Store we invest in our people and provide thorough on the job training and excellent career progression opportunities. - An element of manual lifting and handling will be required - Counter Balance fork lift experience /...

  • Warehouse Operative

    2 days ago

    Newtownabbey, United Kingdom Capita Full time

    Are you an experienced Warehouse Operative looking to join a small and friendly team in Crumlin/Newtonabbey? Do you want to join a company that will value you and support your career development? We are looking for a warehouse operative to join our team on a permanent basis. **Job title**: Warehouse Operative **What you'll be doing**: - **Maintaining...

  • Warehouse Assembler

    23 hours ago

    Newtownabbey, United Kingdom TRP Services 2 Full time

    Our client, a leading FMCG warehouse based in Newtownabbey are looking for experienced **Warehouse Assemblers **with car to join their expanding team within fast pace warehouse, FOR MORE INFORMATION, CALL ON 028 90 241743 or send CV VIA INDEED 18+ Due to Shifts.. **IMMEDIATE START IF SUCCESSFUL AFTER INTERVIEW** **MUST HAVE OWN CAR DUE TO FINISH TIMES ON...

  • Warehouse & Trade Counter Assistant

    20 hours ago

    Newtownabbey, United Kingdom HHI Home Improvements Centre Full time

    **OVERALL PURPOSE OF THE JOB** The main purpose of the position is to provide support and assistance to our tradesmen and customers, to track and record orders, dispatch orders and maintain the warehouse in accordance with Health and Safety law and regulation. **KEY RESPONSIBILITIES** - Assist the warehouse team and tradesmen with the loading of vehicles...

  • Warehouse Operative

    2 days ago

    Newtownabbey District, United Kingdom Hunter Savage Full time

    **Warehouse Operative** Our client based in Newtownabbey have a requirement for 2 Warehouse Operatives to join their distribution team. For more information please contact Adam Cromwell or see our website. **Immediate start, £10.50 p/h, (progressing to £11 per hour after 6 months and £11.60 after 1 year service) + Overtime at time and a half rate. 39...

  • Warehouse Operative Evening

    2 days ago

    Newtownabbey, United Kingdom UPS United Kingdom Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Warehouse Operative Evenings

    2 days ago

    Newtownabbey, United Kingdom UPS United Kingdom Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Night Shift

    23 hours ago

    Newtownabbey, United Kingdom Sure Recruitment Group Full time

    **Background**: We are working with our client based in Mallusk to recruit warehouse operatives for nightshift role. **Shift pattern** **Tues - Friday - 2300hrs to 08.00am** **Responsibilities**: - Loading and unloading materials from trucks and delivery vehicles - Safely handling and transporting materials within the warehouse - Performing heavy lifting...

  • Despatch Clerk

    2 days ago

    Newtownabbey, United Kingdom Hunter Savage Full time

    **Despatch Clerk** Our client based in the Newtownabbey area have a requirement for a Despatch Clerk to join their distribution team. For more information please contact Adam Cromwell or see our website. **£21k - £24k, 38hrs per week: Mon-Thurs 8.30am - 5.15pm (5.30pm finish every 3rdweek), Friday 8.30am - 4.30pm, Flexi time scheme, 28 days paid...

  • Service Advisor

    2 days ago

    Newtownabbey, United Kingdom Rockmount Vehicle Maintenance Full time

    **Role Title: SERVICE ADVISOR** **Location**:Glengormley **Purpose**:The professional approach required for this role ensures customers are always reassured that they are being looked after properly and comprehensively, even in difficult situations. Taking receipt of vehicles, advising customers in person or by telephone, making initial diagnoses, writing...

  • Service Advisor

    19 hours ago

    Newtownabbey, United Kingdom Rockmount Vehicle Maintenance Full time

    **Role Title: SERVICE ADVISOR** **Location**:Glengormley **Purpose**:The professional approach required for this role ensures customers are always reassured that they are being looked after properly and comprehensively, even in difficult situations. Taking receipt of vehicles, advising customers in person or by telephone, making initial diagnoses, writing...

  • Cleaner

    2 days ago

    Newtownabbey, United Kingdom Atalian Servest Full time

    **Reference: CL/FM/22-08/561/28** **Job Title: Cleaner** **Pay Rate: £11.00** **Working Hours: Monday,Tuesday,Wednesday,Thursday,Friday,Sunday - 08:00 - 11:00, 08:00 - 10:30 - 16 hours per week** **Location: Newtownabbey** **Would you be interested to join a leading facilities managementcompany with a reputation for excellence?** Atalian Servest is...

  • Stores Operative

    21 hours ago

    Newtownabbey, United Kingdom VANRATH Full time

    **Stores Operative** **VANRATH** are recruiting for a **Stores Operative ** on behalf of a large manufacturing company based in Monkstown. **Responsibilities**: - Adhering to company safety policies and procedures, at all times - Good inwards - goods off load, verify against paperwork and verify quality - Stock management - ensure stock is put away in...

  • Stores Person

    3 days ago

    Newtownabbey, United Kingdom HAYS Specialist Recruitment Full time

    Your new company An innovative manufacturing company in the Belfast area who are renowned in the local area as a Top Employer. Due to an internal promotion they have a requirement for a Stores Person. Your new role As Stores Person/Stock Controller you will be reporting directly to the Stores Manager. You will perform stock counts and ensure all ensure stock...

  • Forklift Driver

    2 days ago

    Newtownabbey, United Kingdom Bluestones ni Full time

    Bluestones is working with a leading metal distrubution client in the mallusk area and due to continued growth they have a requirement for an immediate start Warehouse operative/ Forklift driver Location: Mallusk Duration Temporary to permanent Salary £11.60phr After 6 months progressing £12.60phr Hours: Mon - Thurs 08:30am - 5:30pm, Friday 8:30am -...

  • Carpenter/ Cabinet Assembler

    20 hours ago

    Newtownabbey, United Kingdom HHI Home Improvements Centre Full time

    **OVERALL PURPOSE OF THE JOB** We are currently recruiting for Carpenter / Cabinet Assembler at our Newtownabbey Kitchen Centre Site. The main purpose of the position is to provide a high-quality service to our customers and to see contract orders through to completion in accordance with Health and Safety law and regulation. **KEY RESPONSIBILITIES** -...

  • Carpenter/ Cabinet Assembler

    22 hours ago

    Newtownabbey, United Kingdom HHI Home Improvements Centre Full time

    **OVERALL PURPOSE OF THE JOB** We are currently recruiting for Carpenter / Cabinet Assembler at our Newtownabbey Kitchen Centre Site. The main purpose of the position is to provide a high-quality service to our customers and to see contract orders through to completion in accordance with Health and Safety law and regulation. **KEY RESPONSIBILITIES** -...