Training Administrator
2 weeks ago
Company Overview
Trauma Resus, based in the UK with offices in the USA and Europe are leaders in the provision of high-quality pre-hospital and in-hospital care training, clinical governance, medical equipment and offshore medics. Founded in 2005, our mission is to enhance the standards of immediate medical care through comprehensive training programs, cutting-edge resources, and expert-led clinical governance.
At Trauma Resus, we are committed to empowering first responders, healthcare professionals, and organisations across various sectors with the skills and knowledge needed to provide effective medical intervention in critical situations.
Our team of highly experienced clinicians and educators is dedicated to delivering evidence-based training tailored to the unique needs of each client. We pride ourselves on our ability to adapt and innovate, ensuring that our training programs and services remain at the forefront of best practice in trauma care. With a focus on quality, reliability, and excellence, Trauma Resus has established itself as a trusted partner for organisations seeking to enhance their emergency preparedness and response capabilities. Our commitment to improving outcomes for individuals in critical situations drives us to continually expand our reach and impact.
Discover more at www.traumaresus.com
Trauma Resus is part of the Gibb Group who is the industry’s leading provider of PPE and MRO products and services as well as one of the energy sector’s most experienced, qualified suppliers. Available globally, our extensive product range is backed by in-house expertise that adds value and ensures our clients’ Offshore teams and assets are protected at all times.
Discover more at www.gibbgroupltd.com
Role Summary
As one of our training administration team you will support the organisation and administration of our training courses, liaising with the organisations we work with and our instructors who deliver the training. You will manage all aspects of pre and post course administration including data entry into a variety of learning management systems, answering questions from students, administration of paperwork, quality checking course documentation and filing.
What you’ll be doing
- Liaise with clients to ensure all requalification courses are booked in a timely manner before the certificate expiry date.
- Liaise with clients to make bookings for additional initial courses.
- Liaise with clients to collect email addresses for the pre-course e: learning, training centre details and associated risk assessments.
- Manage the end-to-end process of the learner journey through the learning management system including: -
- 1. Pre-course e: learning
- 2. Checking WINDA to ensure learners are eligible to attend the course.
- 3. Joining instructions
- 4. Client queries
- 5. Course completions
- 6. Manual override of certificate release forms
- Ensure all information is efficiently inputted into the Learning Management System.
- Ensure all externally accredited course results are uploaded to the relevant system within the expected time frame.
- Manage the production and release of the monthly maintenance of skills sessions through the LMS.
- Produce reports from the LMS as requested.
- Day to day trouble shooting of the LMS and be recognised as the internal subject matter expert.
- Liaise with internal and external “superusers” of the LMS to make improvements to the system.
- Coordinate administration of all paperwork for instructors.
- Coordinate administrative aspects of hospital placements.
- Additional / ad hoc duties as required to meet the needs of the business.
What we’re looking for
We invite applications from candidates who can demonstrate:
- Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change.
- Relationship building, with excellent interpersonal skills and the ability to quickly build rapport.
- Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results.
- Resilience with the ability to persist and adapt.
- Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas.
- Professional integrity and a respect for company values.
Other requirements
- Educated to GCSE standard (or equivalent) including Maths and English (at C or above)
- Good knowledge of Microsoft office programmes
- Sales knowledge
- Excellent communication skills
- Full UK driving license
- Project management experience
- Basic knowledge of computer programming
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