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Sales Support Administrator Receptionist

4 months ago

Royston, United Kingdom Hales Group Limited Full time
Sales Support Administrator (Supporting Account Management team) My client is a leading company in their industry, committed to delivering exceptional service to our clients. They are seeking a dedicated Sales Administrator to join their dynamic team in Royston. If you are organised, detail-oriented, and thrive in a fast-paced environment, we invite you to apply.Position Overview: The Sales Administrator will play a critical role in supporting our Account Management team. This position requires a high level of attention to detail, excellent communication skills, and the ability to manage multiple tasks efficiently.What you will do as a Sales Support Administrator:
  • Process and manage repeat orders, ensuring accuracy and maximising profitability.
  • Utilise our CERM database to maintain customer records and manage orders.
  • Input new jobs into CERM promptly and accurately to support production scheduling.
  • Modify existing jobs as needed, including quantity adjustments.
  • Monitor and manage the status of incomplete and call-off jobs.
  • Assist the Account Management team with revised repeat orders.
  • Maintain organised and up-to-date product files.
  • Answer incoming phone calls and direct them appropriately.
  • Prepare and update cost spreadsheets as required.
  • Generate expedite reports and manage order timelines.
  • Support Account Managers with administrative tasks as needed.
  • Process, organise, and file job bags.
  • Update CERM with status changes for all job bags.
  • Provide coverage for Account Management and Receptionist roles during absences.
 What you will need as a Sales Support Administrator
  • Strong communication skills, both written and verbal.
  • Proficiency in MS Office and database management.
  • Proactive and enthusiastic approach to work.
  • Ability to work both independently and as part of a team.
  • Exceptional attention to detail and accuracy.
  • Strong problem-solving skills.
 In return:
  • 24K per annum
  • Monday to Friday 9am – 5pm
  • 21 days holiday rising with length of service
  • Company wide bonus scheme ad referral programme
  • Employee benefits portal with a strong focus on wellbeing
  • Onsite parking (also close to train station)