Account Coordinator/Handler

2 weeks ago

Kent, United Kingdom Oaklands Global Aviation Recruitment & Executive Search Full time

Oaklands Global are currently looking to recruit an experienced Account Handler for a reputable aviation business based in Kent on a permanent basis. The role involves liaising between customer and internal departments, handling general enquiries, raising quotations, invoices and oversight of key administrative follow up. With a strong focus on customer service, business expansion and client retention.


The successful candidate will possess exceptional communication skills, ambition, and the capacity to prioritize tasks, adhere to deadlines, and comprehend the company's offerings, services, and the particular requirements of the aviation industry.


Responsibilities

  • Interface between customers, team leaders and internal departments within the company to meet goals and objectives.
  • Manage the retention, expansion, and overall satisfaction of the client base
  • Proactively manage quotations and order processing
  • Serve as a main point of contact for client issues and be responsible for overseeing the plan of action to resolve critical issues with key departments
  • Actively promote the wider range of products and services available across assigned accounts


Required Skills

  • Strong networking skills and the ability to build relationships both internally and externally through investing time in understanding the business and industry
  • Strong sales and customer handling skills
  • Strong Administrative and personal organisational skills
  • Excellent literacy and numeracy skills
  • Strong attention to detail
  • Positive attitude, good initiative and an aptitude for problem solving
  • Good computer literacy and knowledge of Outlook, Word, Teams and Excel programmes
  • Experience with an ERP or CRM system is an advantage, but systems training will be provided


Why work with Oaklands Global?

Oaklands Global has 50 years’ combined experience supporting candidates at all levels to help identify and secure their next position.


At Oaklands Global we manage all applications with the upmost professionalism and confidentiality. If the above opportunity is of interest to you, please apply today to Callum Devaney in confidence.

Whether your profile is shortlisted to the next step of the application process or not, we will keep you informed by telephone or by email.


Oaklands Global is acting as an Employment Agency in relation to this vacancy.

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