Hardware Break/Fix Field Computer Engineer

2 weeks ago

London, United Kingdom Global Technology Solutions Ltd Full time

Hardware Break/Fix Field Computer Engineer (L2)Reading Job Title:Break/Fix Engineer (L2) Location:Reading(Field-Based) Contract Duration:Until December 19 th Working Hours:MondayFriday, 08:3017:00 Day Rate:£210 per day (Inside IR35, via umbrella) Expenses:Mileage and parking claimable Overview We are seeking an experienced L2 Break/Fix Engineer to provide independent onsite hardware support across customer locations in the Reading area. The role focuses on diagnosing, repairing, and rebuildingHP and Lenovo laptops and desktops , including component replacement and hardware-level troubleshooting. HP/Lenovo SQ training is desirable but not essential. Key Responsibilities Attend customer sites to perform laptop and desktop break/fix activities Conduct hardware diagnostics, component swaps, repairs, and full reassembly Work to vendor guidelines for HP and Lenovo hardware Use a mobile service app to:Manage, update, and close tickets Check in/out parts and return unused components dailyPerform tasks such as BIOS updates and device branding as required Maintain safe working practices and escalate issues through the appropriate support channels Deliver professional onsite customer service Requirements Strong L2-level knowledge of laptop and desktop hardware (HP/Lenovo preferred) Ability to carry out break/fix repairs confidently and independently Previous field engineering experienceessential Own vehicle and basic tools Strong time-management and organisational skills Flexibility to work across multiple customer sites Desirable Skills Familiarity with ticketing systems and mobile service apps HP or Lenovo SQ certification (advantageous but not required)TPBN1_UKTJ

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