Receptionist

ReceptionistHarley Street Dermatology Clinic 35 Devonshire Place London W1G 6JPThe Dermatology PartnershipPermanent Full TimeCompetitive Salary BenefitsWe make health happenThe Dermatology Partnership is a growing group of private clinics who are trusted experts in dermatology and are now part of Bupa Health Services. We transform peoples lives by providing outstanding dermatology care. We do this by placing patients at the heart of everything we do striving to be the best at what we do and believe that our patients trust is earned through the delivery of clinical services to the highest standard.As Receptionist you are responsible for managing the overall Reception function within the Clinic. You will ensure that patients receive a friendly efficient and professional service. You are a crucial part of the team looking after the day-to-day running of the clinic. You will work in conjunction with The Dermatology Partnership Central Bookings and Central Admin Team.Join our Harley Street clinic located in the heart of Londons renowned medical district and become part of a highly respected team known for excellence in dermatological care. The clinic offers cutting-edge treatments in a calm professional environment supported by a team of experts who are passionate about helping patients feel confident in their skin.Role Responsibilities: Set up clinics check in patients manage appointments (bookings follow-ups cancellations) and ensure clinic rooms are ready. Print schedules prescriptions and post letters; handle documentation audit trails and consultant referral/charge sheets accurately. Assist with doctors and nurses administrative needs including prescription handling and responding to queries. Understand self-funding/insured patient processes take payments/deposits process refunds and liaise with the bookings team. Follow Standard Operating Procedures for all tasks including internal referrals patient documentation and end-of-day responsibilities.Key Skills / Qualifications needed for this role:A strong work ethic with a proactive and dependable approachGenuine passion for delivering exceptional patient care and serviceExcellent communication skills both verbal and writtenA collaborative team player who contributes positively to the clinic environmentStrong organisational skills with attention to detailComfortable using booking systems and handling administrative tasksA friendly welcoming manner with a focus on creating a positive patient experiencePrevious experience in a healthcare or customer-facing role is desirableBenefits: Perkbox rewards discounted shopping and celebrations Employee Assistance Programme access to wellbeing and free counselling services Ongoing training and professional development throughout your career at TDP 25 days of annual leave entitlement in addition to public holidays (pro-rata) Contribution to the company pension scheme (differs by practice) Employee discounts for dermatology/aesthetic treatments and skin care productsWhy The Dermatology PartnershipWe are dedicated to delivering expert medical surgical and aesthetic skincare guiding each patient through their unique journey. We aim to be recognised as the UKs leading provider of clinical dermatology attracting top clinicians and support teams. We support understand and value our patients and colleagues in our welcoming clinics fostering a culture of trust respect and teamwork. We celebrate outstanding performance and take pride in our clinical excellence our team and the professional services we offer our patients.Our commitment to innovation drives us to be flexible agile and adaptable encouraging everyone to contribute to shaping our services now and in the future. We love what we do and are dedicated to making a difference in peoples lives. Our values reflect our passion for our work and our commitment to providing exceptional care in a supportive and innovative environment. Key Skills Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette Employment Type : Full Time Experience: years Vacancy: 1