Relationship Manager

2 months ago

Hemel Hempstead, United Kingdom Aimee Willow Connex Full time

The opportunity has arisen to join a professional factoring team that are committed to giving their clients the ability to grow and thrive. The business is an agile and customer-led factoring service that provides cash flow solutions.

Description

The relationship manager has ownership of a portfolio of clients, where you will be making decisions, through monitoring the client’s performance whilst providing them a personal service.

Responsibilties

  • Transaction Processing
  • Running RBS and allocation of collections
  • Schedule processing with adequate documents (invoices/timesheets)
  • Processing client payments

Account Management

  • Overlooking credit control to ensure the debt is recovered.
  • Client service, including client visits.
  • Client performance reviews.
  • Risk analysis.
  • Understanding the client’s business.
  • Ensuring the invoices and supporting documents are legitimate.
  • Resolving any disputes.
  • Decision making.
  • Funding limits.
  • Setting up new customer accounts.

Other

  • To undertake other duties within the scope of the job, as directed from time to time.
  • Cover team members within different departments.
  • Monthly client reviews.
  • Attend company training and meetings.

Requirements

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