Contracts & Quality Assurance Officer

DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communitiesWe have a rich history of welcoming people from all over the world and are proud to be recognised as the UKs first Borough of Sanctuary for our work in championing the rights of refugees and migrants.IntroductionCan you work independently have an eye for detail and are you passionate about improving the quality of services in adult health and social care If you answered Yes then we need you in our team to monitor assess and evaluate the quality of care across a range of private voluntary and public sector organisations.Whats the role Working on behalf of a range of client groups living at home or in residential care or supported living you will be responsible for highlighting areas of good practice making recommendations on service improvements and addressing provider underperformance. You will ensure that the user experience is at the centre of the quality monitoring and assurance process.Whats in it for youExcellent training and development opportunities plus a range of benefits including:Generous holiday allowanceLocal Government Pension schemeFlexible working and family friendly policiesSeason ticket and bicycle loansA range of staff discounts including local subsidised gym membershipsSupportive staff networksWhat were looking forYou will be committed to improving the lives of adults with health and social care needs with a focus on improving outcomes quality of life and promoting independence. You will be skilled in gathering analysing and interpreting evidence of service delivery using your own observations and professional judgement to recognise when there are issues with quality. You will have excellent written and verbal communication skills and be confident in giving challenging and constructive advice and support on service performance.LocationThe job is primarily based inLaurence House Catford SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditionsYou may be required to visit and assess services outside regular office hours.The recruitment process is anonymous and we dont accept CVs.Applicant handbook- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job please contact (Jacob Walsh at)Please click here to view the Job Description and Person SpecificationSalary44235.00 - 45852.00 per annum (P01)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale) which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme further details are available at Council has a dedicated employment support serviceLewisham Works which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works please emailand an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Lets stay connected follow us on social media:LinkedIn Facebook Twitter InstagramRequired Experience:Unclear Seniority Key Skills Graphic Designing,Information Technology Sales,IT Services,Accounts,Auto Parts,Import & Export Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 44235 - 45852