Complaints Officer
2 weeks ago
Adecco are seeking an experienced Complaints Officer - Homelessness to join our clients Housing Services team. This is a key role responsible for managing and responding to complaints and member enquiries across Housing Needs, Temporary Accommodation, Homelessness, and related services. You will ensure timely, accurate, and customer-focused responses while working collaboratively with colleagues and senior stakeholders. Complaints Officer - HomelessnessPublic Sector - Local AuthorityTemporary Role - to March 2026Full Time - Monday to Friday, 36 hours per week£22.41 per hour PAYE / £29.60 per hour UmbrellaRemote Working however IT will need to be collected on first day in CroydonASAP start Key Responsibilities Handle complaints and member enquiries for Housing Needs, Homelessness, Temporary Accommodation, Housing Register, and Reviews.Issue responses to Stage 1 complaints and member enquiries in line with Local Government & Social Care Ombudsman (LGSCO) standards.Manage a high-volume caseload, aiming to close 10+ complaints per week within agreed timescales.Work collaboratively across teams and with senior leadership, including Chief Executive level.Ensure compliance with legislation, government guidelines, and best practice in complaint handling....
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Complaints Officer
2 weeks ago
South Croydon, United Kingdom Adecco Full timeAdecco are seeking a dedicated and experienced Complaints Officer on behalf of our Local Authority client to join their Repairs Complaints team. Complaints Officer - Repairs Public Sector - Local AuthorityTemporary Role - 6 monthsFull Time - Monday to Friday, 36 hours per week£21.41 per hour PAYE / £28.28 per hour UmbrellaIT equipment provided ASAP...
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Complaints Officer
2 weeks ago
Croydon, United Kingdom Adecco Full timeAdecco are seeking an experienced Complaints Officer - Homelessness to join our clients Housing Services team. This is a key role responsible for managing and responding to complaints and member enquiries across Housing Needs, Temporary Accommodation, Homelessness, and related services. You will ensure timely, accurate, and customer-focused responses while...
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Technical Complaints Resolution Officer
2 weeks ago
Croydon, United Kingdom PA Housing Full timeJoin our new team transforming how we handle repairs and resolve complaints! This is an exciting opportunity to join a newly established Technical Complaints Resolution Team within PA’s busy Assets Directorate. The team has been created to ensure swift, professional, and comprehensive responses to repair-related complaints and to strengthen collaboration...
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Complaints Officer
1 week ago
Croydon, United Kingdom Adecco Full timeAdecco are seeking a dedicated and experienced Complaints Officer on behalf of our Local Authority client to join their Repairs Complaints team. Complaints Officer - Repairs Public Sector - Local Authority Temporary Role - 6 months Full Time - Monday to Friday, 36 hours per week £21.41 per hour PAYE / £28.28 per hour Umbrella IT equipment provided ASAP...
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Resident Liaison Officer
6 days ago
Croydon, United Kingdom Wates Full time**We have an opportunity for a Resident Liaison Officer/ Complaints Officer** to join our Wates team within our Responsive Maintenance division. You will be working out of our Croydon office on one of our social housing contracts, delivering support to our residents. **Key Accountabilities will include**: - Set up, undertake and manage the...
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Senior Complaints and Feedback Officer
1 week ago
South Shields, United Kingdom Seven Resourcing Full timeSeven Resourcing are looking for a temporary Senior Complaints and Feedback Officer to work with the Social Care Team in South Shields. This position is initially for a period of 3 months and is paying £22.55 PAYE or £27.28 umbrella per hour. The working hours are Monday - Friday from 9am - 5pm. **The role**: To ensure that an effective procedure for...
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Technical Repairs
2 weeks ago
Croydon, United Kingdom PA Housing Full timeA housing organization in Croydon is seeking a Technical Complaints Resolution Officer to address repair complaints and ensure a high standard of customer service. The ideal candidate will have strong technical knowledge across various trades and experience in customer service. Responsibilities include managing complaints efficiently and fostering positive...
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Send Tribunal and Complaints Officer
2 days ago
South Tyneside, United Kingdom South Tyneside Council Full time**Job Summary**: Contract Type: Permanent Working Pattern: Full time Advert Start Date: 15/10/2024 Advert End Date: 08/11/2024 12:00 **Salary**: £45,441 pa Hours per week: 37 Job Category: Education Vacancy ID: 271569 Employment Location: SEND Assessment and Review Service, Town Hall, South Shields Post Number: CF11224 Number of posts: 1 Closing...
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Complaints Handler
6 days ago
South Cerney, United Kingdom Usay Compare Full timeUsay Compare is a fast paced, exciting place to work. Both a marketplace for Private Medical Insurance and a stellar employer for progression;we have achieved 4.4 stars as an employer on Glassdoor. We are a team that thrive on challenges, and always have honesty at the heart of our values; thus, providing a great place to work and progress. With compliance...
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Complaints Handler
2 weeks ago
South Cerney, United Kingdom Usay Compare Full timeUsay Compare is a fast paced, exciting place to work. Both a marketplace for Private Medical Insurance and a stellar employer for progression;we have achieved 4.4 stars as an employer on Glassdoor. We are a team that thrive on challenges, and always have honesty at the heart of our values; thus, providing a great place to work and progress. With compliance...