Medical Receptionist, CPM

Job Title:Medical Receptionist CPMPhysical Location:College of Podiatric Medicine Independence OHSalary:$15.66/hourBasic Function:Serve as the initial point of contact for patients students faculty and staff at the Cleveland Foot & Ankle Clinic. Provides general and specialized information regarding the Cleveland Foot & Ankle Clinic and/or the College of Podiatric Medicine. Performs a variety of functions to support the clinic which includes creating and maintainingmanual and automated records for patients of the clinic of a confidential or sensitive nature serving as cashier and receptionist. Performsa variety of clerical duties. Reports to designated supervisor.Additional Basic Function if applicable:Examples of Duties:Duties/essential functions may include but not be limited to the following:Serve as the receptionist for the clinic. Answer screen and route incoming telephone calls. Take messages as necessary and communicate the information either directly or by entering the info in the electronic medical record (EMR) system.Greet and assist patients visitors faculty students and staff upon their arrival.Schedule appointments for patients in the EMR.Create maintain and process manual and automated records on patients of a confidential or sensitive nature.Verify accuracy and completeness of paperwork required to create or modify a record; verify authenticity of supporting documents; clarify discrepancies.Adhere to strict established guidelines in disseminating information or restricting access to records.Perform daily cashiering function for clinic; verify open and closing register fund; notify supervisor of fund discrepancies in writing; receive payment and co-pays on accounts; process payments and record payments; update supervisor regarding patient account problems.Compile daily and monthly records and reports.Serve as receptionist for clinic. Answer telephone for clinic and schedule appointments. Provide communication to patients about a variety of routine issues. Greet and assist patients visitors faculty students and staff.Clean and sterilize instruments following established procedures as needed.Receive and log patient Orthotics; send cast and shoes to lab the next day; notify patient when orthotics are ready for pick-up.May perform other clerical duties such as typing filing mail sorting etc.May train and direct student or temporary employees; may participate in training new employees.Performs related duties as required.Additional Examples of Duties if applicable:Minimum Qualifications:High school diploma or equivalent. A minimum of one year general office experience which includes utilizing a computer for word processing or data entry/retrieval and high public contact.License/Certification:Knowledge Of:Medical office practices and proceduresStandard procedures for alphanumeric filing *Skill In:Typing (i.e. 35 net words per minute) *Interpersonal communication to effectively interact with university personnel and public in person and over the telephone (e.g. to answer routine questions explain policies and procedures)Ability To:Operate a computer for word processing and/or data entry/retrievalApply policies and proceduresIdentify and clarify discrepancies in information *Read write and accurately follow oral and written instructions *Operate various office equipment (e.g. calculator copier machine facsimile machine etc.)Perform basic mathematics (e.g. add subtract multiply and divide whole numbers fractions and decimals and to calculate percentages) *Classify information according to established methods *Exercise discretion in distributing and receiving information of a confidential and sensitive naturePreferred Qualifications if applicable:Prior experience in podiatry.Assessments:Asterisk (*) indicates knowledge skills abilities which may require assessments. Assessments could take the form of interview questions a request to provide work samples or a written or practical test to assess job related competencies.Working Conditions / Physical Requirements:None.Working Schedule:Monday - Friday 8:00 a.m. - 4:30 p.m.; however hours may vary to meet departmental needs.Additional Information:Must pass a security check. May be asked to take a skills assessment.For more information on the Foot & Ankle Clinic please visit our website: State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences and are inclusive welcoming respectful and kind.For official job descriptions visit State University is a Smoke-Free Tobacco-Free University effective July 1 2017. Smoking and tobacco use are not permitted on any of Kent States campuses or other locations and properties that are owned operated or leased by Kent State both domestic and international. For additional details visit intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties job hours and responsibilities. Key Skills EMR Systems,Allscripts,Multi-line Phone Systems,Customer Service,Athenahealth,eClinicalWorks,Insurance Verification,Medical office experience,Medical Terminology,Front Desk,Medical Receptionist,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1