Norwegian Customer Experience Specialist

3 days ago


London, United Kingdom Euro London Appointments Full time
Job Description

Are you fluent in Norwegian and have experience in customer service? If so, we have an exciting opportunity with a leading client in the automotive industry. They are looking for a Customer Service Specialist to join their growing team and handle a variety of customer cases that require resolution.


This is a hybrid role, offering flexibility with one day a week in the office (either at the Daventry or Dunton location)


What You’ll Be Doing:

  • Case Resolution: Handle a wide range of customer cases, resolving issues and inquiries in a timely and efficient manner.
  • Customer Interaction: Provide support to customers in Norwegian and English, ensuring an excellent customer experience.
  • Problem-Solving: Tackle various customer service challenges, from technical issues to product inquiries, using your problem-solving skills to find solutions.
  • Collaboration: Work with internal teams to ensure customer issues are resolved accurately and efficiently.
  • Reporting & Updates: Maintain accurate records of customer cases and provide regular updates to relevant teams.




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