Group Sales Manager
3 days ago
We’re looking for a Group Sales Manager to join our iconic Sales & Marketing team.
Mandarin Oriental Hyde Park is London’s most iconic address. It’s another world; a world of oriental luxury and the most attentive service. A world that’s all about our guests.
As a Group Sales Manager at Mandarin Oriental Hyde Park, London, you will be responsible for:
- Achieving budgeted revenues in Groups, Conference and Banqueting in keeping with the annual budget and marketing plan.
- Handling all Group and Event enquiries at enquiry handling stage: proposing, following up, contracting and carrying out site inspections to achieve high levels of conversion.
- Effectively managing a portfolio of key assigned accounts through planned sales activity, maximising account potential in terms of rate, room-nights and/or events in accordance with overall sales strategies.
- Focusing on the growth and continued production of existing assigned Group and Event Accounts, both domestic and international and developing new Group and Event Accounts that are suitable to the pricing strategy of the hotel.
- Researching and developing revenues from other assigned geographical territories.
- Developing and maintaining an accurate database of all assigned Group and Event accounts.
- Evaluating and responding to all enquiries from assigned territory/accounts received.
- Ensuring a detailed handover to the Groups and Event Managers outlining the previous discussions, opportunities to delight and billing details.
- Ensuring effective communication with other hotel departments to enable the smooth operation of in-house groups and functions.
To be a successful Group Sales Manager candidate, you will have a proven track record in Group Sales within the luxury hospitality industry. You are passionate about luxury experience, build excellent rapport with clients, are detail-oriented and diligent, whilst being able to adapt and deal with changing priorities.
In return, you will receive an array of iconic benefits, such as:
- Excellent career progression with an iconic, luxury, global hotel brand.
- Fantastic learning and development opportunities for all levels of staff.
- 3 complimentary nights per year, increasing to 5 with length of service.
- Discounted stays at our beautiful properties across the Group.
- Access to discounts and deals with over 500 popular high street retailers.
- Complimentary Westfield Healthcare cash plan, children added at no extra cost.
- Colleague Experience Stay in-house with breakfast included upon completed probation.
- Friends & Family hotel rate and Spa discount.
- 1 paid Charity Day per year to dedicate to a charity of your choice.
- Season ticket loan & cycle to work scheme.
- £750 recruitment referral bonus.
- Free meals on duty & uniform dry-cleaning services.
- Increased holiday entitlement with Length of Service, up to 33 days off.
- Subsidized podiatry sessions with our incredible Bastien pedicurists.
- Free Life Insurance benefits whilst in service.
- Company pension plan.
- Access to Hospitality Action’s Employee Assistance Programme.
- Employee Recognition Programmes.
- Social, wellbeing, charity, and sporting events throughout the year.
SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON.
Mandarin Oriental Hyde Park, London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel. Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group.
We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts.
DIVERSITY & INCLUSION.
We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.
ELIGIBILITY TO WORK IN THE UK.
Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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