Current jobs related to ServiceNow Change and Release Analyst - London - Michael Page Technology
-
ServiceNow Developer Position
2 weeks ago
London, Greater London, United Kingdom Focus on ServiceNow Full timeJob OpportunityServiceNow Developer WantedFocus on ServiceNow, a leading recruitment agency for ServiceNow, is seeking a talented Junior ServiceNow Developer to join their team.About the Role:As a Junior ServiceNow Developer, you will be responsible for developing new ServiceNow applications, solutions, and services with support from senior developers.You...
-
ServiceNow Developer Position
2 weeks ago
London, Greater London, United Kingdom Focus on ServiceNow Full timeJob OpportunityServiceNow Developer WantedFocus on ServiceNow, a leading recruitment agency for ServiceNow, is seeking a talented Junior ServiceNow Developer to join their team.About the Role:As a Junior ServiceNow Developer, you will be responsible for developing new ServiceNow applications, solutions, and services with support from senior developers.You...
-
ServiceNow Developer Position
2 weeks ago
London, Greater London, United Kingdom Focus on ServiceNow Full timeServiceNow Developer OpportunityFocus on ServiceNow is a leading recruitment agency for ServiceNow, and it is the preferred choice for various consulting companies and end-users worldwide for both permanent and contract basis.THE ROLE:As a ServiceNow Developer, you will be involved in developing new ServiceNow Applications, solutions and Services with...
-
Change and Release Manager
3 weeks ago
London, Greater London, United Kingdom Sanderson Full timeJob Title: Change and Release Analyst, DV ClearedWe are seeking a highly skilled Change and Release Analyst to join our team at Sanderson. As a key member of our operations team, you will be responsible for managing the full end-to-end change lifecycle, identifying process improvements, and ensuring the quality of our IT services.Key Responsibilities:Manage...
-
Change and Release Manager
3 weeks ago
London, Greater London, United Kingdom Sanderson Full timeJob Title: Change and Release Analyst, DV ClearedWe are seeking a highly skilled Change and Release Analyst to join our team at Sanderson. As a key member of our operations team, you will be responsible for managing the full end-to-end change lifecycle, identifying process improvements, and ensuring the quality of our IT services.Key Responsibilities:Manage...
-
Change and Release Manager
4 weeks ago
London, Greater London, United Kingdom Sanderson Full timeJob Title: Change and Release Analyst, DV ClearedWe are seeking a highly skilled Change and Release Analyst to join our team at Sanderson. As a key member of our operations team, you will be responsible for managing the full end-to-end change lifecycle, identifying process improvements, and ensuring the quality of our IT services.Key Responsibilities:Manage...
-
Change and Release Manager
4 weeks ago
London, Greater London, United Kingdom Sanderson Full timeJob Title: Change and Release Analyst, DV ClearedWe are seeking a highly skilled Change and Release Analyst to join our team at Sanderson. As a key member of our operations team, you will be responsible for managing the full end-to-end change lifecycle, identifying process improvements, and ensuring the quality of our IT services.Key Responsibilities:Manage...
-
ServiceNow Business Analyst
2 weeks ago
London, Greater London, United Kingdom Pharaoh Capital Full timeServiceNow Business AnalystPharaoh Capital is seeking a skilled ServiceNow Business Analyst to join our remote team. The ideal candidate will have a strong background in analyzing business processes, gathering requirements, and working closely with technical teams to deliver ServiceNow solutions that meet business objectives.Key Responsibilities:Collaborate...
-
ServiceNow Business Analyst
3 weeks ago
London, Greater London, United Kingdom Pharaoh Capital Full timeJob Title: ServiceNow Business AnalystPharaoh Capital is seeking a skilled ServiceNow Business Analyst to join our team. As a ServiceNow Business Analyst, you will play a key role in analyzing business processes, gathering requirements, and working closely with technical teams to deliver ServiceNow solutions that meet business objectives.Key...
-
ServiceNow Business Analyst
3 weeks ago
London, Greater London, United Kingdom Pharaoh Capital Full timeJob Title: ServiceNow Business AnalystPharaoh Capital is seeking a skilled ServiceNow Business Analyst to join our team. As a ServiceNow Business Analyst, you will play a key role in analyzing business processes, gathering requirements, and working closely with technical teams to deliver ServiceNow solutions that meet business objectives.Key...
-
Change and Release Analyst, DV Cleared
4 weeks ago
London, United Kingdom Sanderson Remote Work Freelance Full timeChange and Release Analyst, DV Cleared I am currently looking for a Change Analyst for a leading organisation based in the UK. Within this position, you would be required to manage to full end to end Change life cycle and identify process improvements where possible. You will come from a strong operational environment working within an ITIL framework. Rate...
-
ServiceNow Business Analyst
1 month ago
London, Greater London, United Kingdom Pharaoh Capital Full timeJob Title:ServiceNow Business AnalystJob Summary:We are seeking a skilled ServiceNow Business Analyst to join our remote team. The ideal candidate will have a strong background in analyzing business processes, gathering requirements, and working closely with technical teams to deliver ServiceNow solutions that meet business objectives.Key...
-
ServiceNow Business Analyst
1 month ago
London, Greater London, United Kingdom Pharaoh Capital Full timeJob Title:ServiceNow Business AnalystJob Summary:We are seeking a skilled ServiceNow Business Analyst to join our remote team. The ideal candidate will have a strong background in analyzing business processes, gathering requirements, and working closely with technical teams to deliver ServiceNow solutions that meet business objectives.Key...
-
ServiceNow Business Analyst
1 month ago
London, Greater London, United Kingdom Pharaoh Capital Full timeJob Title:ServiceNow Business AnalystJob Summary:We are seeking a skilled ServiceNow Business Analyst to join our remote team. The ideal candidate will have a strong background in analyzing business processes, gathering requirements, and working closely with technical teams to deliver ServiceNow solutions that meet business objectives.Key...
-
ServiceNow Business Analyst
2 weeks ago
London, Greater London, United Kingdom Pharaoh Capital Full timeServiceNow Business AnalystWe are seeking a skilled ServiceNow Business Analyst to join our remote team. The ideal candidate will have a strong background in analyzing business processes, gathering requirements, and working closely with technical teams to deliver ServiceNow solutions that meet business objectives.Key Responsibilities:Collaborate with...
-
ServiceNow Business Analyst
4 weeks ago
London, Greater London, United Kingdom Pharaoh Capital Full timeJob Title: ServiceNow Business AnalystLocation: RemoteDuration: 6 Months (with potential for extension)Clearance Required: SC ClearanceRate: Market Rate (PAYE through Umbrella)Role Overview:We are seeking a skilled ServiceNow Business Analyst with active SC clearance to join our remote team. The ideal candidate will have a strong background in analyzing...
-
ServiceNow Business Analyst
4 weeks ago
London, Greater London, United Kingdom Pharaoh Capital Full timeJob Title: ServiceNow Business AnalystLocation: RemoteDuration: 6 Months (with potential for extension)Clearance Required: SC ClearanceRate: Market Rate (PAYE through Umbrella)Role Overview:We are seeking a skilled ServiceNow Business Analyst with active SC clearance to join our remote team. The ideal candidate will have a strong background in analyzing...
-
ServiceNow Business Analyst
1 month ago
London, Greater London, United Kingdom Randstad Technologies Recruitment Full timeServiceNow Business Analyst OpportunityRandstad Technologies is seeking a highly skilled ServiceNow Business Analyst to join their team on a contract basis for a minimum of 6 months. As a ServiceNow focused Business Analyst, you will be responsible for strong requirement gathering skills, stakeholder management, and hands-on experience with SNow ITSM and...
-
ServiceNow Business Analyst
1 month ago
London, Greater London, United Kingdom Randstad Technologies Recruitment Full timeServiceNow Business Analyst OpportunityRandstad Technologies is seeking a highly skilled ServiceNow Business Analyst to join their team on a contract basis for a minimum of 6 months. As a ServiceNow focused Business Analyst, you will be responsible for strong requirement gathering skills, stakeholder management, and hands-on experience with SNow ITSM and...
-
ServiceNow Business Analyst
1 month ago
London, Greater London, United Kingdom Randstad Technologies Full timeServiceNow Business Analyst OpportunityRandstad Technologies is seeking a highly skilled ServiceNow Business Analyst to join their team on a contract basis for a minimum of 6 months. As a ServiceNow focused Business Analyst, you will be responsible for strong requirement gathering skills, stakeholder management, and hands-on experience with SNow ITSM and...
ServiceNow Change and Release Analyst
2 months ago
The Change and Release Analyst is responsible for ensuring that technical changes to systems and services are adequately assessed for impact, prioritised, scheduled, authorised, and implemented across IS operations. The role should ensure change and release are implemented smoothly and efficiently and done in line with processes and using appropriate tooling.
Client Details
Our client is a UK provider of Gas & Oil with a Global Portfolio.
Description
The Change and Release Analyst is responsible for ensuring that technical changes to systems and services are adequately assessed for impact, prioritised, scheduled, authorised, and implemented across IS operations. The role should ensure change and release are implemented smoothly and efficiently and done in line with processes and using appropriate tooling.
Key responsibilities include:
- Accountable for change and release management process maintenance and development. Balancing the need of projects and programmes with ongoing stability of service for critical business applications, systems, and services
- Actively engage with stakeholders across the organisation to review requests for change, operate as a point of interaction and escalation for information requests, outages, and root cause analysis.
- Interact with 3rd parties as needed to ensure delivery expectations are being met in alignment with process.
- Manage and maintain the Change Approval Board (CAB) schedule and cadence to ensure it remains fit for purpose as it continues to grow.
- Continuously evaluates the performance of change and release, including the use of metrics such as SLAs, Key Performance Indicators, Outcome Driven Metrics and Objectives and Key Results
- Pursue opportunities to increase automation and standardisation of change processes to reduce human effort and errors and increase the speed of decision making through workflows.
- Promote and support agile and devops principles within the change and release management practices, enabling the IS function to respond quickly to evolving business and technology landscapes.
- Ensure all change has completed the required level of planning, including appropriate regression planning, testing and communications.
- Ensure that change management activities consider health and safety implications, complying with all relevant regulations and company policies.
- Maintain comprehensive documentation of change management activities and share best practices within the IS function.
- Ensures the adoption of (and commitment towards) service improvements aligned to a continuous improvement plan.
- May be required to provide out-of-hours support via an on-call rota duty manager rota.
Profile
Critical Skills Required as the successful candidate:
- Relevant Experience: ITIL change and release management experience with a background in tailoring operating models, preferably within information systems or technology functions, in the oil and gas industry or similar complex environments. A recognised ITIL certification at Practitioner level or above is highly desirable.
- Change Management Expertise: Strong understanding of change and release management principles, methodologies, and tools, with the ability to apply them in an IS context.
- Communication Skills: Excellent communication skills, with the ability to convey complex information clearly and influence stakeholders at all levels.
- Analytical and Problem-Solving Skills: Ability to analyse situations, identify potential problems, and develop effective solutions.
- Good team player: willingness to assist others and share expertise
- Adaptability and Flexibility: High level of adaptability and flexibility, capable of managing multiple initiatives in a fast-paced and changing environment.
Other responsibilities include:
- Manage, maintain and enhance change and release management policies and procedures to minimise disruption for technical change across the IS estate and be the escalation point for change.
- Collaborate with IS teams and business units to identify change impacts and develop appropriate communication plans and channels.
- Accountable for asset and configuration management and oversight of the CMDB tooling and processes.
Job Offer
This role is offering a very generous remuneration package:
- Base salary up to £60,427 per annum (not including Bonus, Pension and more).
- Hybrid working - 3 days on site near Victoria
Please note you must be UK based and be able to travel to the London site 3 times a week. VISA sponsorship is not supported.
