Head of Operations

4 weeks ago

Northallerton, United Kingdom Tempest Jones Full time

Head of Operations - Regulated Financial Services

To be based Yorkshire or North East, hybrid working available.

Salary of £60,000 to £100,000 per annum, depending on experience.

Attractive benefits package including Income Protection, PMI, Life cover, Medicash plan, enhanced maternity/paternity, discretionary bonus, Employee Assistance programme.The role

An exciting opportunity has arisen for an experienced Head of Operations to join a growing financial services company, to be based from Yorkshire or the North East.

This is a great time to join a rapidly growing company currently experiencing a significant amount of change and transformation due to ongoing acquisitions.

This role will be pivotal to the success of merger projects ensuring successful operational transformation and process improvement and that new and existing team members are engaged and looked after during this period of change.

Core accountabilities will be as follows:

  • Develop, improve and implement operational strategies and process improvement plans to increase productivity ensuring quality and service levels are maintained.
  • Collaborate with the Senior Operations Team to ensure acquisitions and clients are onboarded smoothly ensuring continuity of service and protecting income.
  • Manage the day to day operations both onsite and remotely during a period of change and thereafter.
  • Monitor and provide regular reporting and MI on team performance and team members productivity, SLAs and workloads.
  • Evaluate individual and team performance management, putting into place plans and training to remedy areas for development.
  • Hold regular team meetings to communicate team performance and any other relevant updates including upcoming changes and how they can be managed.
  • Responsible for coaching and training of new and existing members of the team.
  • Arrange and participate in meetings, team events and projects where required.
  • To lead by example and maintain harmony within the team throughout a period of growth and change.

The candidateTo be considered for the role, applicant will ideally have experience overseeing operations in a national financial advice business.Experience in process improvement and operational transformation would also put the candidate at a distinct advantage.Exceptional management and interpersonal skills are essential for this role.A working knowledge of FCA regulation, pensions, investment and protection offerings is also required.To find out more or to apply, please contact me confidentially and send your profile to jenny @ tempestjones. com

NB: The top end of the salary bracket would only be for candidates with extensive transformtion and business improvement experience in an equivalent role for a national wealth management business.

  • Head of Operations

    2 weeks ago

    Northallerton, United Kingdom NY Highways Full time

    **Head of Operations - NY Highways** **Salary and benefits**: £82,581 - £92,491, 24 days’ holiday plus bank holidays’, company pension and other benefits. **Location**:North Yorkshire NY Highways is a highways maintenance company with a difference, providing a wide range of highway services to North Yorkshire Council with an ambitious long term...

  • Head of Operations

    3 weeks ago

    Northallerton, United Kingdom North Yorkshire County Council Full time

    **Head of Operations - NY Highways** **Salary and benefits**: £82,581 - £92,491, 24 days’ holiday plus bank holidays’, company pension and other benefits. **Location**:North Yorkshire NY Highways is a highways maintenance company with a difference, providing a wide range of highway services to North Yorkshire Council with an ambitious long term...

  • Warehouse Operative

    2 days ago

    Northallerton, United Kingdom Bridge of Hope Full time

    ** My client based in Northallerton is looking for an experienced Warehouse Operative to join their team on a permanent basis.** **Duties will include**: - Manually picking customer orders - Packing orders in a busy warehouse environment - Heavy lifting up to 25kg independently - Liaising with stores department regarding stock levels - Logging data on the...

  • Head of Outdoor Learning Service

    5 days ago

    Northallerton, United Kingdom North Yorkshire County Council Full time

    **Job Role**: Head of Outdoor Learning Service **Salary**: SM2 (£62,493 - £70,927) **Contract**: Established **Hours**: 37 hours per week **Location**: Based at either Bewerley Park Outdoor Centre, East Barnby Outdoor Centre or County Hall. Flexibility required to travel to each Outdoor Centre weekly. Do you have a love of the natural environment and...

  • Head of Business Design and Assurance

    1 week ago

    Northallerton, United Kingdom North Yorkshire Police Full time

    North Yorkshire Police and North Yorkshire Fire and Rescue Services Location - Head Quarters, Northallerton LS3 - £74,257 - £82,796 Contract: Full time, Permanent Recruitment Pack for detail about the opportunity: Recruitment Pack.pdf We are looking to recruit an outstanding strategic thinker to lead the Business Design and Assurance functions for...

  • Bottling Line Machine Operator

    2 days ago

    Northallerton, United Kingdom Masons of Yorkshire Ltd Full time

    Masons of Yorkshire was the first distillery in the county and through our unwavering commitment to making the finest quality spirits, Masons is Yorkshire’s most awarded gin brand. Masons Distillery is a stone’s throw from the picturesque town of Bedale; easily accessible, being a just a two-minute drive from the A1 motorway junction 51. **Main...

  • Head of Outdoor Learning Service

    5 days ago

    Northallerton, United Kingdom NORTH YORKSHIRE COUNTY COUNCIL Full time

    **Job Role**: Head of Outdoor Learning Service **Salary**: SM2 (£62,493 - £70,927) **Contract**: Established **Hours**: 37 hours per week **Location**: Based at either Bewerley Park Outdoor Centre, East Barnby Outdoor Centre or County Hall. Flexibility required to travel to each Outdoor Centre weekly. Do you have a love of the natural environment and a...

  • Head of Strategy and Performance

    2 months ago

    Northallerton, United Kingdom NORTH YORKSHIRE COUNTY COUNCIL Full time

    **Head of Strategy and Performance** **SALARY - From £71,000 to £79,000 per annum** **LOCATION **Northallerton/Hybrid. **CONTRACT**:Established, full time As a result of Local Government Review we are creating a new unitary council which comes into being on 1 April 2023. The new North Yorkshire Council is geographically the largest Council and 3rd...

  • Head Chef

    1 week ago

    Northallerton, United Kingdom Aramark Full time

    Head Chef - Leeming, Northallerton Your Aramark journey starts here Do you love working as part of a team in a busy environment? Do you love making food that puts a smile on peoples faces? Looking for a fresh new challenge where no day is the same? Are you a confident leader and looking for a new kitchen to demonstrate your talent in? If...

  • Head Chef

    3 weeks ago

    Northallerton, United Kingdom Aramark Full time

    Head Chef - Leeming, Northallerton Your Aramark journey starts here Do you love working as part of a team in a busy environment? Do you love making food that puts a smile on peoples faces? Looking for a fresh new challenge where no day is the same? Are you a confident leader and looking for a new kitchen to demonstrate your talent in? If...

  • Head Chef

    2 weeks ago

    Northallerton, United Kingdom Aramark Full time

    Head Chef - Leeming, NorthallertonYour Aramark journey starts hereDo you love working as part of a team in a busy environment?Do you love making food that puts a smile on peoples faces?Looking for a fresh new challenge where no day is the same?Are you a confident leader and looking for a new kitchen to demonstrate your talent in?If so, we have a job for...

  • Head Chef

    2 weeks ago

    Northallerton, United Kingdom Aramark Full time

    Head Chef - Leeming, NorthallertonYour Aramark journey starts hereDo you love working as part of a team in a busy environment?Do you love making food that puts a smile on peoples faces?Looking for a fresh new challenge where no day is the same?Are you a confident leader and looking for a new kitchen to demonstrate your talent in?If so, we have a job for...

  • Head of Mental Health Transformation for Children

    7 days ago

    Northallerton, United Kingdom North Yorkshire Council Full time

    **Operational management (Key responsibilities)**: Working with the CYP Consultant in Public Health, along with a Programme Manager, provide innovative leadership for the Children and Young People's Mental Health Transformation Team in North Yorkshire. Drive forward the Children and Young People's Mental Health Transformation Programme ensuring it is...

  • Head of Estates Logistics

    1 month ago

    Northallerton, United Kingdom North Yorkshire Police Full time

    Head of Estates, Logistics & Transport, Permanent, Full time (North Yorkshire Police & North Yorkshire Fire & Rescue Service) **Salary**: LS 2 (£66,603 - £75,892) Working Location: Police & Fire Headquarters, Northallerton with hybrid working arrangements We are looking for a high performing and experienced professional in the field of Estates, as well...

  • Head of Estates Logistics

    1 week ago

    Northallerton, United Kingdom North Yorkshire Police Full time

    Head of Estates, Logistics & Transport, Permanent, Full time (North Yorkshire Police & North Yorkshire Fire & Rescue Service) **Salary**: LS 2 (£66,603 - £75,892) Working Location: Police & Fire Headquarters, Northallerton with hybrid working arrangements We are looking for a high performing and experienced professional in the field of Estates, as well...

  • Receptionist

    4 weeks ago

    Northallerton, United Kingdom Ministry of Justice Full time

    Salary - £22,096 - £24,718 Pro-rata Number of jobs available - 1 Detail of reserve list - 12 Months Region - Yorkshire and the Humber City/Town - Northallerton Building/Site - NPS ESSEX LODGE NORTHALLERTON, DL7 8SG Grade - Other Organisation Grade for HMPPS - NPS Pay Band 2 National Post Type - Permanent Working Pattern - Part Time Role Type -...

  • Mt Shift Driver

    2 weeks ago

    Northallerton, United Kingdom Ministry of Defence Full time

    **Details**: **Reference number**: - 255590**Salary**: - £21,580- Shift allowance**Job grade**: - Industrial- Skill Zone 3**Contract type**: - Permanent**Business area**: - MOD - Air**Type of role**: - Logistics**Working pattern**: - Shift Working**Number of jobs available**: - 3Contents Location About the job **Benefits**: Things you need to...

  • MGA Manager/ Branch Manager

    3 weeks ago

    Northallerton, United Kingdom Compass Recruitment Ltd Full time

    Hybrid role - 3 days in Northallerton office (commutable from Leeds/York/ Middlesbrough area)Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunityCommercial Underwriting experience is essential.The role is to manage a small MGA GWP £13M, which is part of a global (re)insurance group.The position...

  • MGA Manager/ Branch Manager

    6 days ago

    Northallerton, United Kingdom Compass Recruitment Ltd Full time

    Hybrid role -3 days in Northallerton office (commutable from Leeds/York/ Middlesbrough area) Commercial Underwriting experience is essential. The role is to manage a small MGA, which is part of a global (re)insurance group. The position is like a mini Branch Manager role so will be overseeing a team of ten people to include a Head of Sales and a...

  • Head of Mental Health Transformation for Children and Young People

    3 weeks ago

    Northallerton, United Kingdom North Yorkshire Council Full time

    Job summary We have an exciting opportunity for a dynamic leader to work in a supportive and forward-thinking team that will impact the delivery of the Children and Young People's mental health system for years to come. Within our region, North Yorkshire Council works closely with both the Humber and North Yorkshire Integrated Care Board (HNY ICB)...