Support Exec
2 months ago
Do you have excellent organisational and administrative skills? Are you a good problem-solver?
Juice is delighted to be supporting a leading Wiltshire-based business in their search for a Support Executive within a key area of the business.
This is a fast- paced role working closely with a senior manager who plays a critical role in the running of the business.
DAY TO DAY:
Overseeing running of business solutions service desk
Supporting with the management and processing of the renewals’ platform
Helping with the administration and monthly invoicing of the renewal contracts
Producing bespoke invoices through templates for specific customers
Taking calls from customers within businesses, responding to emails and dealing with customer queries
Supporting the Marketing department with internal and external documents
Working collaboratively with Finance and Business Solutions
Managing contracts and renewals enquiries
Sharing updates to the team weekly
Collating solutions deals to be shared with the team
Planning team socials
WE WOULD LOVE TO SEE:
Superb interpersonal skills and a natural ability to build relationships within a commercial setting
A proactive approach
A deep level of administrative skills to include working to process, procedure and working to deadlines
Some exposure to invoicing and financial reporting through Excel or bespoke production
AND FOR YOU:
Hybrid working once trained
A supportive and collaborative culture including a detailed induction, social events, appraisals
Very modern technology
Subsidised health and medical benefits
A contemporary working environment and on-site parking