Field Based Vending Technician/Engineer

2 months ago

East Riding of Yorkshire, United Kingdom Lavazza Professional UK Full time

The Role

This role is for a Field Based Technician who will maintain, install and service vending machines. They will have customer contact but this role is not a customer service role.

Who are we?

Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company to an industrial giant. Throughout our growth, we have remained family owned, and our passion for quality coffee is coupled with a spirit of entrepreneurship, defined by innovation and a sense of responsibility.

At Lavazza Professional, our goal is to fuel workplace productivity and wellness, we bring high performance vending technologies to offices and factory floors in over 10,000 businesses across the UK. Partnering with some of the nation’s best loved drinks brands, we make sure choosing the perfect menu couldn’t be easier. With significant investment into research and development, we now offer a wide range of customised vending solutions and our range is ever expanding.

As a company, we are proud to announce our “Roadmap to Zero”, our aim is to completely neutralise the Group’s carbon footprint by the end of 2030. With an investment of about €50million in the 2020-2021 period, you can be proud to join a company dedicated to sustainability, innovation, and employee development.

What is the role?

We are seeking a field based Customer Service Technician (CST) to act as an ambassador for Lavazza Professional to deliver an industry leading service to our customers.

Based within a territory, you will be responsible for effectively managing reactive and proactive high quality machine servicing and the installation and decommissioning of machines as required. This position will cover East Yorkshire and Lincolnshire, you should be located within this area.

The successful candidate will be a highly motivated, customer focused individual who seeks to drive value and optimise ways of working, increasing customer engagement and role modelling the Lavazza values.

Key responsibilities will include:

  • Installation of our machines at customers’ sites, including the delivery of training and building customer relationships
  • Proactively maintaining and repairing our machine base to the defined standards
  • Decommissioning machines that require movement and reinstalling when the customer is ready
  • Understanding and complying with all Health & Safety requirements and regulations
  • Meeting core operational objectives and driving account profitability
  • Managing customer and business demand in your own territory whilst working with your team to meet regional KPIs
  • Be able to travel outside of own territory to support other areas and regions when the business requires support
  • Be able to stay overnight if requested to support training requirements and needs, operational & business needs and Business and team meetings planned in over the year
  • Accurate management of spares to minimise cost and eliminate stock-outs
  • Ownership of local problems through to resolution to maximise customer satisfaction
  • Leading and participating within the team environment, including attendance at team meetings
  • Supporting all projects at regional and national level for efficiency gains

The successful candidate will:

  • have GCSE or equivalent passes in Maths, English, and Science (formal qualification in electrical or electromechanical field preferred)
  • have experience within a Customer facing role dealing with issues/complaints effectively
  • have experience within a technical or mechanical role which requires fault finding and fix
  • be competent at using Microsoft Office applications; Outlook, Excel, Word
  • be a strong communicator with the confidence to upsell and provide recommendations
  • be able to work remotely with the ability to prioritise based on customer & business demand with limited supervision
  • hold a Full UK driving licence

In exchange we will offer you:

  • Competitive salary
  • Possible annual bonus
  • 25 days holiday plus bank holidays
  • Pension Scheme
  • Private Health Care
  • Plus a range of health and well-being benefits

#Basingstoke

#lvzprouk

#LI-SF1

  • Field Based Vending Technician/Engineer

    2 months ago

    East Riding Of Yorkshire, United Kingdom Lavazza Professional UK Full time

    The Role This role is for a Field Based Technician who will maintain, install and service vending machines. They will have customer contact but this role is not a customer service role.Who are we?Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company...

  • Field Based Vending Technician/Engineer

    2 weeks ago

    East Riding of Yorkshire, United Kingdom Lavazza Professional UK Full time

    Job Description The Role This role is for a Field Based Technician who will maintain, install and service vending machines. They will have customer contact but this role is not a customer service role. Who are we? Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small...

  • Field Based Vending Technician/Engineer

    2 months ago

    East Riding Of Yorkshire, UK, Yorkshire And The Humber, United Kingdom Lavazza Professional UK Full time

    The Role This role is for a Field Based Technician who will maintain, install and service vending machines. They will have customer contact but this role is not a customer service role.Who are we?Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company...

  • Field Based Vending Technician/Engineer

    2 weeks ago

    east yorkshire, United Kingdom Lavazza Professional UK Full time

    The Role This role is for a Field Based Technician who will maintain, install and service vending machines. They will have customer contact but this role is not a customer service role. Who are we? Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal...

  • Solar Field Service Technician

    1 month ago

    East Riding of Yorkshire, United Kingdom Astute People Full time

    Solar Field Service TechnicianAstute's Renewables team is partnering with a leading international solar developer and operator to recruit a skilled Solar Field Service Technician to join their growing operations and maintenance team in York and surrounding areas.Key Responsibilities:Take primary responsibility for solar plant performance, optimisation of the...

  • Solar Field Service Technician

    1 month ago

    East Riding of Yorkshire, United Kingdom Astute People Full time

    Solar Field Service TechnicianAstute's Renewables team is partnering with a leading international solar developer and operator to recruit a skilled Solar Field Service Technician to join their growing operations and maintenance team in York and surrounding areas.Key Responsibilities:Take primary responsibility for solar plant performance, optimisation of the...

  • Service Engineer

    4 weeks ago

    City of London, United Kingdom CV-Library Full time

    Field Service Engineer £35,000 - £45,000 + Continuous Training + No Call out + Company Van + Door to Door pay Home Based - Can be commutable from anywhere in the Southeast of the UK. Do you have Coffee/ Vending machine experience, or plumbing skills with knowledge of water systems? Are you looking for an opportunity to join a rapidly growing...

  • Field Service Technician

    4 weeks ago

    Yorkshire, United Kingdom Ernest Gordon Recruitment Full time

    Job OpportunityField Service Technician (Heavy Industry)We are seeking a skilled and experienced Field Service Technician to join our team at Ernest Gordon Recruitment. As a Field Service Technician, you will be responsible for the installation, removal, and refurbishment of water waste equipment at client sites.Key Responsibilities:Service and repair of...

  • Field Service Engineer

    3 weeks ago

    City Of London, United Kingdom Rise Technical Recruitment Full time

    Field Service Engineer Role£35,000 - £45,000 + Continuous Training + No Call out + Company Van + Door to Door payHome Based - Can be commutable from anywhere in the Southeast of the UK.Are you looking for an opportunity to join a rapidly growing company offering continual training and progression?This Monday to Friday role, mobile based position, covers...

  • Diesel Field Service Technician

    4 weeks ago

    West Yorkshire, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Diesel Field Service TechnicianJoin a leading company in the industry as a Diesel Field Service Technician and take advantage of a fantastic opportunity to work with a wide range of mobile plant equipment.About the Role:Service, maintain, and repair a variety of mobile plant, materials handling, and ancillary equipment.Run diagnostics and error...

  • Diesel Field Service Technician

    4 weeks ago

    West Yorkshire, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Diesel Field Service TechnicianAre you a skilled Field Service Technician looking for a challenging role that will utilize your expertise in diesel engines and hydraulics? We have an exciting opportunity for a motivated individual to join our team as a Diesel Field Service Technician.Job Summary:We are seeking a highly skilled Field Service...

  • Field Service Technician

    1 month ago

    East Liverpool, Ohio, United Kingdom nGeneration Full time

    Job Title: Field Service Engineer / Field Support TechnicianWe are seeking a highly skilled and experienced Field Service Engineer / Field Support Technician to join our team at nGeneration. As a Field Service Engineer / Field Support Technician, you will be responsible for installing, refurbishing, and maintaining various types of technical equipment, such...

  • Field Service Technician

    1 month ago

    East Liverpool, Ohio, United Kingdom nGeneration Full time

    Job Title: Field Service Engineer / Field Support TechnicianWe are seeking a highly skilled and experienced Field Service Engineer / Field Support Technician to join our team at nGeneration. As a Field Service Engineer / Field Support Technician, you will be responsible for installing, refurbishing, and maintaining various types of technical equipment, such...

  • Field Service Technician

    4 weeks ago

    East Liverpool, Ohio, United Kingdom newscientist - Jobboard Full time

    Job Title: Field Service Engineer / Field Support TechnicianWe are seeking a highly skilled and experienced Field Service Engineer / Field Support Technician to join our team at nGeneration. As a Field Service Engineer / Field Support Technician, you will be responsible for visiting customer sites to install, refurbish, and maintain various types of...

  • Field Service Technician

    4 weeks ago

    East Liverpool, Ohio, United Kingdom newscientist - Jobboard Full time

    Job Title: Field Service Engineer / Field Support TechnicianWe are seeking a highly skilled and experienced Field Service Engineer / Field Support Technician to join our team at nGeneration. As a Field Service Engineer / Field Support Technician, you will be responsible for visiting customer sites to install, refurbish, and maintain various types of...

  • Field Service Technician

    4 months ago

    West Yorkshire, United Kingdom Client Full time

    Field Service Technician (Diesel Engines / Hydraulics)£35,000 + Overtime + Bonus + Vehicle + Pension + Specialist Training + Share Save SchemeHome based role ideally located:Morley, Leeds,Bradford, Heckmondwike, Huddersfield, Wakefield, RothwellAre you a Field Service Technician looking to work for a nationally renowned company who have a great reputation...

  • Field Service Technician

    4 weeks ago

    South East London, United Kingdom Virgin Media O2 Full time

    Competitive Salary and Overtime OpportunitiesAs a Field Service Engineer with Virgin Media O2, you'll earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500.Our team of Field Service Engineers (internally known as Field Technicians) work in various locations, including SS13, SS2, SS0, CM1, SS11,...

  • Field Service Technician

    4 weeks ago

    East Kilbride, South Lanarkshire, United Kingdom beBee Professionals Full time £30,000 - £45,000

    beBee Professionals is seeking a skilled Field Service Technician to provide on-site installation, maintenance, and repair services for our clients. In this role, you will ensure that our customers' technical equipment is functioning optimally and provide excellent customer support.Key Responsibilities:Install and maintain equipment at customer locations,...

  • CAD Technician

    2 months ago

    Newport, East Riding of Yorkshire, United Kingdom Calibre Search Full time

    This engineering company builds commercial sized greenhouses for horticulture, plant research and other applications.They have a friendly team based near Brough, near Hull in East Yorkshire which includes controls engineers, building services designers and they are looking for an electrically biased CAD Technician (not Revit, but AutoCAD) to join them.It's a...

  • CAD Technician

    2 months ago

    Newport, East Riding of Yorkshire, United Kingdom CV-Library Full time

    This engineering company builds commercial sized greenhouses for horticulture, plant research and other applications. They have a friendly team based near Brough, near Hull in East Yorkshire which includes controls engineers, building services designers and they are looking for an electrically biased CAD Technician (not Revit, but AutoCAD) to join...