Senior Operations Manager

2 weeks ago

Hatfield, Hertfordshire, United Kingdom DigiHaul Full time
Job Description

Are you ready to help revolutionise transport and join the UK's largest Digital Freight Business? Our Future is digital, and Our Future is NOW This is your opportunity to join our incredible team and help transform the way the transport industry works.

Nine times out of ten when you see a heavy-duty vehicle they are not at full capacity. When heavy-duty vehicles are not at full capacity, they throw unnecessary CO₂ into the atmosphere. Our platform creates a Digital Network that enables loads to be delivered more efficiently, at a better price and with greater quality than ever before. We want our Hauliers and Customers to benefit from using our extensive network to help them fill their empty capacity and reduce their carbon footprint.

DigiHaul brings together smart technology and expert knowledge, we make end-to-end logistics seamless and stress-free. Our daily mission is to provide our Hauliers and Customers with nothing but excellent service and solutions, including excellent on time performance and an end-to-end managed service with un-paralleled visibility every step of the way. We're driven and determined to deliver a fast, flexible, and reliable solution that makes road freight work better – for everyone.

About you

You are someone who enjoys a fast paced, dynamic work environment, who excels in quick problem solving and likes to get the job done

You are able to work tactically and think strategically as the business rapidly scales. You understand how integral you are to the success and future of DigiHaul and the part you play in transforming the transport industry.

About the role

- 18 month Fixed Term Contract

- Site based

- Monday - Friday

Senior Operations Manager responsibilities:

  • Day to Day Leadership of the live operations team
  • Profitability and Performance of the team
  • Delivering and exceeding service levels for both Shippers and Carriers
  • Accuracy and timeliness of Carrier Self Billing programme
  • Work with the onboarding team to ensure new shippers and carriers are added seamlessly
  • Uphold the values of DigiHaul along with the team.
  • Ensure Gross Profit is generated and protected by through transacting accurately on the platform

What do you need to be a Senior Operations Manager?

  • Five Years minimum operational experience in Road Freight in the UK / Ireland
  • Previous Management / Leadership experience
  • Excellent knowledge of the UK & Ireland Geography
  • A motivator who encourages the team to exceed targets
  • Tenacious and able to thrive on positive pressure, able to find solutions to problems
  • Strong networking and collaborative skills.

What will you get in return as a Senior Operations Manager?

You will receive access to a variety of our excellent benefits which in addition to an attractive salary include:

  • 33 days holiday
  • 15% non-contractual bonus
  • Access to Pension Scheme plans
  • Access to Private Medical Cover
  • Access to Employee Benefit Portal including retail discounts
  • Access to Cycle to Work scheme*
  • Access to Employee Assistance Programme
  • Access to Electric Vehicle Salary Sacrifice lease scheme*
  • Birthday vouchers
  • Health Assessments*
  • Training, development opportunities and more

*subject to T&Cs

What you'll need to do next?

Joining the DigiHaul family is easy If you feel that you meet the criteria of this Senior Operations Manager role, simply apply online, uploading an up-to-date CV with your application.

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.

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