Quality Assurance Technician

3 weeks ago

London, Greater London, United Kingdom Hawk 3 Talent Solutions Full time

Quality Assurance Technician QA

Selby, North Yorkshire YO8

GBP32,000 - GBP36,000 per annum plus annual company bonus based on company performance

Permanent office-based role

Hours of work Monday to Friday Days 40hrs per week

Hawk 3 Talent Solutions are recruiting for an experienced QA QC Quality Assurance Technician to join a well-established company based in Selby North Yorkshire.

The Role

The Quality Assurance Technician will be responsible for delivering the internal quality programmes and processes. You will implement, manage and perform the quality procedures such as ISO 9001, BRC, & HACCP. Responsibilities include development and co-ordination of company quality processes and procedures, auditing, problem solving, process testing, communication with customers, responding to customer quality questionnaires and all related duties.

Duties

  • Manage and administer quality assurance processes and procedures in line with regulatory requirements.
  • Co-ordinate and conduct on-going site audits to assure compliance to company, customer & ISO standards; communicate status of process to appropriate management.
  • Manage technical communication and interactions with customers to support sales managers in the sales cycles regarding product quality aspects.
  • Work collaboratively with the Plant Manager and Operational staff in the development of process and quality systems improvement.
  • Maintain and strengthen relations with customers assuring that the business and customer quality requirements are integrated.
  • Provide feedback on site quality issues and co-ordinate the performance of experiments and analysis towards improving processes and products.
  • Perform all duties without injury to self, others or the environment. Actively participate in Company Quality, Safety and Environmental programmes.
  • Analyze alignment between product specification with customer contract specifications: Support the sales team in defining the products to offer to customers.
  • Manage documentation, questionnaires, and specifications to be inserted into web platforms or customer quality systems.
  • Manage and analyze customer complaints and their monthly reporting.
  • Manage quality system procedure and BRC certification audit.
  • Release and maintain quality package documentation for product/ production plant.
  • Release Operational procedures and staff training on the quality system.

Skills and Experience required

  • Knowledge and experience of quality assurance processes with respect to food safety, allergen control and HACCP.
  • Degree educated or equivalent in a scientific discipline such as food science or chemistry.
  • Demonstrable experience in quality control and quality assurance.
  • Experience and familiarity with quality management systems such as ISO 9001 or similar.
  • Numerate, literate with excellent communication skills (oral and written).
  • Effective problem solving and decision-making skills.
  • Working knowledge of Sage and SAP would be advantageous.
  • Ability to communicate at all levels, including senior management, both local and international.
  • Ability to work collaboratively and independently.
  • Used to working to tight deadlines and heavy workload.

Benefits

  • Holiday 24 days plus 8 bank hols plus birthday off.
  • Private Medical after successful probation.
  • Pension 6% employer 5% employee and death in service x4 salary.

If you would like to apply for the role of Quality Assurance Technician, then please email your CV to (url removed) or call Deb on (phone number removed).

Closing date is 13.5.2025. Please note this could change subject to suitable applications.

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